1-800-422-0711
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Continuing Education, Inc.
University at Sea®
5700 4th St. N.
St Petersburg,
Florida
33703
800-422-0711
727-526-1571
OUR OFFICE HOURS
Monday - Friday
8:30am - 6:00pm EST
8:30am - 6:00pm EST
Saturday
9:00am - 5:00pm EST
9:00am - 5:00pm EST
Sunday
1:00pm - 5:00pm EST
1:00pm - 5:00pm EST
Stress Free
Our Cruise Conferences provide a unique, relaxing learning environment.
Our Cruise Conferences provide a unique, relaxing learning environment.
Family Friendly
Our cruises feature fun for the entire family. Your kids will never run out of things to do!
Our cruises feature fun for the entire family. Your kids will never run out of things to do!
All Inclusive
Our cruise conferences include everything you need and beyond!
Our cruise conferences include everything you need and beyond!
Negotiating and Mediating Healthcare Disputes
Celebrity Cruises' Millennium
7-Night Northbound Alaskan Cruise Conference
from Vancouver, British Columbia
July 19 - 26, 2013
BIAS FREE CME - No Commercial Support was provided for this CME activity.
14 AMA PRA Category 1 Credit(s)™
14 Contact Hours
Course Fee Physicians $695
All Others - Course Fee $450
Course Fee Cancellation Policy
30 days or more - None; 7-29 days - 50%; less than 7 days - 100%
IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CME meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
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| Faculty |
Gregory Firestone, Ph.D.
Gregory Firestone, Ph.D. is the Director of the Conflict Resolution Collaborative in the University of South Florida (USF) College of Medicine. Dr. Firestone has served on the faculty of the USF Department of Psychiatry and Behavioral Medicine for twenty-five years and the USF College of Public Health for seven years. He has taught negotiation, conflict resolution, interpersonal communication, mediation, behavioral medicine, dispute resolution system design, and inter-professional ethics to medical students, graduate students, residents and/or post graduate professionals.
Dr. Firestone is a licensed psychologist, mediator, negotiation and mediation trainer, and dispute resolution system consultant. He is 1) a Florida Supreme Court certified appellate, circuit court, dependency and family mediator, 2) an Association for Conflict Resolution (ACR) Advanced Practitioner and 3) a Diplomate Member of the Florida Academy of Professional Mediators. Gregory Firestone, Ph.D. serves as primary trainer for numerous mediation certification courses approved by the Florida Supreme Court and/or ACR.
He currently serves on the Florida Supreme Court Alternative Dispute Resolution Rules and Policy Committee (including seven years as Vice Chair) and has served on two Task Forces appointed by the Chief Justice of the Florida Supreme Court. Dr. Firestone serves on the Editorial Board of Family Court Review and has also served on the Florida Supreme Court Mediation and Arbitration Training Committee as well as the boards of various state and national mediation organizations.
Gregory Firestone, Ph.D. has extensive healthcare delivery experience including more than 25 years of independent clinical psychology practice, clinical practice within a multi-specialty medical clinic, and affiliate staff service in numerous hospitals. Dr. Firestone has worked closely with other medical specialists including liaison to diabetes and otology medical clinics and is co-author of the Interpersonal Behavior Survey published by Western Psychological Services.
He was the Mediation Consultant for the Florida Medical Quality Assurance Inc. (FMQAI), the Florida Medicare Quality Improvement Organization. He helped implement the Medicare Beneficiary Mediation Program in Florida and designed the FMQAI Comprehensive Complaint Resolution Program which received national attention for promoting a system of collaborative approaches for resolving Medicare beneficiary complaints with healthcare providers, hospitals, and nursing homes. For seven years, Dr. Firestone mediated Medicare beneficiary complaints involving both the beneficiary and the Medicare provider(s).
Gregory Firestone, Ph.D. lectures nationally and internationally on negotiation and mediation at numerous conferences and institutes, and he has conducted mediation training for courts and/or government programs throughout the U.S. and internationally. Dr. Firestone is coauthor of Mediation Works: Make It Work For You, a mediation orientation video published by the Florida Supreme Court and has published numerous articles on negotiation and mediation.
Dr. Firestone has received numerous awards including the 2000 Florida Supreme Court Dispute Resolution Center Award of Appreciation, the 2002 Association for Conflict Resolution Presidential Award, the 2011 Florida Academy of Professional Mediators Merit Award and the 2012 Florida Supreme Court DRC Excellence in Alternative Dispute Resolution Award.
Gregory Firestone, Ph.D. is the Director of the Conflict Resolution Collaborative in the University of South Florida (USF) College of Medicine. Dr. Firestone has served on the faculty of the USF Department of Psychiatry and Behavioral Medicine for twenty-five years and the USF College of Public Health for seven years. He has taught negotiation, conflict resolution, interpersonal communication, mediation, behavioral medicine, dispute resolution system design, and inter-professional ethics to medical students, graduate students, residents and/or post graduate professionals.
Dr. Firestone is a licensed psychologist, mediator, negotiation and mediation trainer, and dispute resolution system consultant. He is 1) a Florida Supreme Court certified appellate, circuit court, dependency and family mediator, 2) an Association for Conflict Resolution (ACR) Advanced Practitioner and 3) a Diplomate Member of the Florida Academy of Professional Mediators. Gregory Firestone, Ph.D. serves as primary trainer for numerous mediation certification courses approved by the Florida Supreme Court and/or ACR.
He currently serves on the Florida Supreme Court Alternative Dispute Resolution Rules and Policy Committee (including seven years as Vice Chair) and has served on two Task Forces appointed by the Chief Justice of the Florida Supreme Court. Dr. Firestone serves on the Editorial Board of Family Court Review and has also served on the Florida Supreme Court Mediation and Arbitration Training Committee as well as the boards of various state and national mediation organizations.
Gregory Firestone, Ph.D. has extensive healthcare delivery experience including more than 25 years of independent clinical psychology practice, clinical practice within a multi-specialty medical clinic, and affiliate staff service in numerous hospitals. Dr. Firestone has worked closely with other medical specialists including liaison to diabetes and otology medical clinics and is co-author of the Interpersonal Behavior Survey published by Western Psychological Services.
He was the Mediation Consultant for the Florida Medical Quality Assurance Inc. (FMQAI), the Florida Medicare Quality Improvement Organization. He helped implement the Medicare Beneficiary Mediation Program in Florida and designed the FMQAI Comprehensive Complaint Resolution Program which received national attention for promoting a system of collaborative approaches for resolving Medicare beneficiary complaints with healthcare providers, hospitals, and nursing homes. For seven years, Dr. Firestone mediated Medicare beneficiary complaints involving both the beneficiary and the Medicare provider(s).
Gregory Firestone, Ph.D. lectures nationally and internationally on negotiation and mediation at numerous conferences and institutes, and he has conducted mediation training for courts and/or government programs throughout the U.S. and internationally. Dr. Firestone is coauthor of Mediation Works: Make It Work For You, a mediation orientation video published by the Florida Supreme Court and has published numerous articles on negotiation and mediation.
Dr. Firestone has received numerous awards including the 2000 Florida Supreme Court Dispute Resolution Center Award of Appreciation, the 2002 Association for Conflict Resolution Presidential Award, the 2011 Florida Academy of Professional Mediators Merit Award and the 2012 Florida Supreme Court DRC Excellence in Alternative Dispute Resolution Award.
Our staff can assist you with all your travel arrangements.
| Target Audience |
Physicians, Attorneys, Nurses, Physician Assistants, Nurse Practitioners, Psychologists
| Program Purpose / Objectives |
The purpose of this CME activity is to identify and discuss successful methods for mediating and negotiating disputes arising from the delivery of health care
Preliminary Objectives for Activity:
At the conclusion of this CME activity, participants should be able to:
At the conclusion of this CME activity, participants should be able to:
- Identify different types of alternative dispute resolution (ADR)
- Distinguish ADR strategies from traditional litigation
- Explain interest-based negotiation
- Explain principled negotiation
- Distinguish between interest and positional negotiation strategies
- Outline basic mediation techniques
- Identify basic negotiation strategies in mediation
- Apply negotiation strategies to primary provider patient care
- Describe the use of conflict resolution strategies in consultation liaison services
- Explore conflict resolution strategies in Medical Ethics Committee Activities
- Describe the role of mediation in resolving provider patient disputes
- Recognize the potential of conflict resolution strategies to address other healthcare issues.
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
| Accreditation |
Accreditation: Continuing Education, Inc is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Designation: Continuing Education, Inc designates this live activity for a maximum of 14 AMA PRA Category 1 Creditstm. Each physician should claim only the credit commensurate with the extent of their participation in the activity.
Continuing Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.Accredited status does not imply endorsement by Continuing Education, Inc/University at Sea or ANCC of any commercial products displayed or used with an activity.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
| Cruise Itinerary |
DATE |
PORT OF CALL | ARRIVE |
DEPART |
Fri Jul 19 |
Vancouver, British Columbia | - |
4:30pm |
Sat Jul 20 |
At Sea Cruising Lectures 8:00am - 12:00pm, 1:00pm - 5:00pm |
- |
- |
Sun Jul 21 |
Ketchikan, Alaska Lectures 3:00pm - 5:00pm |
7:00am |
3:00pm |
Mon Jul 22 |
Icy Strait Point Tenders required |
8:00am |
6:00pm |
Tue Jul 23 |
Juneau, Alaska | 7:00am |
8:30pm |
Wed Jul 24 |
Skagway, Alaska | 7:00am |
4:00pm |
Thu Jul 25 |
Hubbard Glacier Cruising Lectures 1:00pm - 5:00pm |
7:00am |
11:00am |
Fri Jul 26 |
Seward, Alaska | 5:00am |
- |
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EXCLUSIVE SHORE EXCURSIONS
Please note that our shore excursions are operated separately and independently of those offered by the cruise line. |