16 AMA PRA Category 1 Credits™ 16 ACPE Credits 16.0 Contact Hours 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program 16 CE Credits for Psychologists 16 ASWB ACE Credits
COURSE FEES
$995.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$795.00 for Physician Assistants & Nurse Practitioners
$595.00 for Nurses, Students & Others
TARGET AUDIENCE
Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers
PROGRAM PURPOSE
Topics
Palliative Care Overview: History, Range of focus and Relation to Hospice Care
To discover the roots of palliative medicine, its impact on traditional practice models and the relation/definition between palliative and hospice care
Advanced Care Directives
To define the history/legalities of advanced care directives.
To differentiate the various formats and techniques to advance end of life discussions.
To examine the controversies in ACD such as surgical thirty day rules.
Pain Management and Palliative Care: Pharmaceutical review and a Review of the Issues of the Opioid Crisis
To illustrate treatment options for critical and end of life medical conditions.
To examine the roots and solutions of the opioid crisis particularly as related to palliative and hospice care.
COPD, CHF and ESRD in Palliative Care
To utilize palliative medicine skills in the planning/treatment of these common chronic conditions.
Patient Driven Voluntary Cessation of Hydration and Nutrition
To identify the phenomena of patient's elective decision in non acutely mortal situations to terminate their lives through active decision.
To examine the practitioners role/obligations in such a situation
End of Life Symptomology and Management
To summarize the common EOL symptoms.
To demonstrate pharmaceutical and behavioral management of these conditions.
Reimbursement and Coverage Strategies
To examine the CMS rules of remuneration for non palliative/hospice providers in palliative/hospice patients
Mental State - delirium, MCI and dementia
Can the Patient Hear Me? - awareness, unresponsiveness and coma
Stroke - follow-up and prognosis
Gap Analysis - quality approach to practice improvement
Multiple Sclerosis and Parkinson's in Palliative Care
Brain Death - what is it and diagnosis
The Plan for Monday - changes for ease of practice and improvement in care
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Charles S. Mills, MD, FACP, FAAHPM, HMDBC
Assistant Professor of Medicine, University of Massachusetts Medical School, Worcester, MA
Medical Director, Palliative and Hospice Medicine, Elliot Health System, Manchester, NH
Medical Director, Manchester VNA and VNA of Southern NH Hospice
Medical Director, Inspiris/Optum Care of United Health, Massachusetts
Fellow, American College of Physicians
Fellow, American Academy of Hospice and Palliative Medicine
Dr Mills is a board certified internist and palliative care specialist with over 35 years of medical experience and practice. He practiced for many years both clinically and with administrative positions at the former Fallon Clinic/Fallon Community Health System. It was here that he built a strong interest in and knowledge of the impact of health care systems and economics on the delivery of care. In these various rolls, he became a strong advocate for physician education to assist the evolution of the care models necessary for success in the developing health care market.
Dr Mills's extensive work in geriatrics in his clinical practice led to his growth in palliative and hospice medicine. Taking on a medical directorship at a local hospice, he gained practical knowledge of this field and went on to complete additional study in this area leading to his successful completion of board certification in 2008.
He is a zealous proponent of interactive learning processes and enjoys leading/mentoring invigorated medical education forums. He has lectured and taught broadly at both a community/ lay level, medical school level , residency/fellow level and at attending level of audience
Joel M. Kaufman, MD, FAAN
Clinical Professor of Neurology
Warren Alpert Medical School of Brown University and Department of Neurology
Rhode Island Hospital, Providence, RI.
Dr. Joel M. Kaufman is Clinical Professor of Neurology at the Warren Alpert Medical School of Brown University and a member of the Department of Neurology at Rhode Island Hospital, where he is the Medical Director of the Neurology Resident Teaching Clinic.
Dr. Kaufman graduated from Boston University, majoring in mathematics, and from Boston University School of Medicine. He completed his medical internship at Presbyterian Hospital at Pacific Medical Center in San Francisco (now California Pacific Medical Center) and his Neurology residency at Boston City Hospital (now Boston Medical Center). He then joined Fallon Clinic (now Reliant Medical Group) in Worcester, Massachusetts. From 1988 through 1996 he was Medical Director of Fallon Community Health Plan. From 1997 to early 2014 he was Executive Director of the Lifespan/Physicians Professional Services Organization.
Dr. Kaufman is a Fellow of the American Academy of Neurology and active with the Academy, currently chairing the Payment Alternatives Team. He is also serving or has served on many other professional boards and committees.
Dr. Kaufman's interests include physician advocacy, quality improvement in medical practice, provide-payer interaction, and clinical teaching.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 16 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 16 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 16 hours of pharmacy continuing education credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 16 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Credit Designation for Psychologists: Continuing Education (CE) credits for psychologists are provided through the co-sponsorship of the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibly for the content of the programs.
Credit Designation for Social Workers: As a Jointly Accredited Organization, Continuing Education, Inc is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 16 Clinical continuing education credits.
Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.
*Tentative course schedule, actual class times may differ.
PORTS OF CALL
Cape Liberty, NJ (New York, NY)
Your cruise documents will list Cape Liberty in Bayonne, New Jersey, as your port of call, but let’s be direct: the true destination here is New York City. While the port facility itself is a functional industrial terminal with views of the harbor, it serves as the gateway to one of the world's most dynamic cultural epicenters. Sailing from this region without dedicating significant time to Manhattan is a missed opportunity of the highest order. A pre- or post-cruise stay here transforms a standard vacation into a comprehensive land-and-sea journey, providing the urban counterweight to the relaxation of your time at sea.
**Logistics: Bridging the Gap**
The first step in a successful visit is understanding the geography. Cape Liberty is located on a peninsula in New York Harbor, roughly seven miles from lower Manhattan as the crow flies, but the journey by car involves bridges, tunnels, and the unpredictable nature of metropolitan traffic. For those flying in, Newark Liberty International Airport (EWR) is the most logical choice, located just a short drive from the port. To reach Manhattan, a pre-booked car service or rideshare is the most efficient method, typically taking 30 to 50 minutes depending on the time of day. Treat this transfer not as a commute, but as an arrival; the moment the skyline comes into full view is one of travel’s great reveals.
**Crafting Your New York Experience: A Strategic Approach**
New York is not a city to be conquered; it is a city to be curated. Attempting to see everything results in exhaustion, not enrichment. The savvy approach is to focus on specific neighborhoods and themes, allowing for depth of experience rather than a checklist of drive-by sightings. The following three-day itinerary is designed to balance iconic landmarks with the authentic rhythm of city life.
**Day 1: The Architectural & Theatrical Core**
Begin your immersion in Midtown, the vertical heart of the city. While the Empire State Building is legendary, the strategic traveler heads to the Top of the Rock at Rockefeller Center. The staggered viewing platforms here offer open-air experiences and, crucially, the best view *of* the Empire State Building itself, framed against the vast green rectangle of Central Park. From here, walk past the Gothic revival splendor of St. Patrick’s Cathedral to Grand Central Terminal. Do not just pass through; pause in the Main Concourse to admire the celestial ceiling and the bustle of a working transit hub that doubles as a Beaux-Arts masterpiece.
Regarding Times Square: it is a phenomenon worth witnessing, but treat it as a brief sensory encounter rather than a destination. Spend fifteen minutes absorbing the chaotic, neon energy, then retreat to the adjacent Theater District. For dinner, look to Hell’s Kitchen (west of 8th Avenue), where a density of excellent, unpretentious restaurants serves everything from rustic Italian to regional Thai. Cap the evening with a Broadway show. Whether it is a long-running musical or a limited-engagement play, the production value in this district remains the global standard for live performance.
**Day 2: Reflection, Finance, and Village Charm**
Dedicate your second day to the contrast between the city’s monumental history and its intimate neighborhoods. Start in Lower Manhattan at the 9/11 Memorial & Museum. This is a site of profound gravity. The museum is extensive and emotionally heavy; booking timed-entry tickets online well in advance is essential to avoid long queues. The outdoor memorial pools, set in the footprints of the Twin Towers, offer a quiet space for reflection amidst the city noise. Nearby, the Oculus transportation hub offers a striking architectural counterpoint with its skeletal white wings.
After absorbing the history of the Financial District—including a walk past the New York Stock Exchange and Trinity Church—shift gears entirely by heading north to the West Village or Greenwich Village. This is the New York of literature and film: winding, tree-lined streets, brownstones, and pocket parks. Grab a coffee and sit by the fountain in Washington Square Park to watch the chess players and street musicians. This area is ideal for dinner, offering intimate bistros and historic taverns that feel worlds away from the skyscrapers of Midtown.
**Day 3: High Culture and The Perfect Exit**
On your final day, engage with the city’s artistic legacy. The Museum Mile on the Upper East Side is home to the Metropolitan Museum of Art. The Met is overwhelming in size; the best strategy is to select two or three specific wings—perhaps the Temple of Dendur, the Impressionist galleries, or the Arms and Armor collection—and explore them thoroughly. Alternatively, the Guggenheim offers a more focused experience where the Frank Lloyd Wright architecture is as compelling as the modern art collection.
In the afternoon, utilize Central Park as it was intended: as an escape. Avoid the crowded southern entrances and explore the Ramble, the Conservatory Water, or the Shakespeare Garden. It is the city’s collective backyard and a prime spot for people-watching.
For a finale that rivals your cruise ship’s departure, head to Brooklyn in the late afternoon. Walk back toward Manhattan across the Brooklyn Bridge as the sun begins to set. Watching the lights of the skyline flicker on while suspended over the East River provides a perspective of the city that is both grand and personal. It is the definitive image of New York, and the perfect memory to carry with you as you head to Cape Liberty to begin your voyage.
At Sea - Cruising
Orlando (Port Canaveral), Florida
Port Canaveral functions primarily as a logistical gateway rather than a destination in itself. You cannot simply walk off the vessel into a charming town center; transportation is required to access the region’s distinct experiences. The most intellectually rewarding option—and the one we most highly recommend—is the Kennedy Space Center Visitor Complex. Located just minutes from the pier, this is not merely a museum but a site of global historical significance. Standing beneath the massive Saturn V rocket or viewing the Space Shuttle Atlantis with its payload bay doors open offers a profound perspective on human achievement. The newer Gateway exhibit, featuring flown SpaceX boosters, bridges the gap to modern spaceflight. It is a low-stress, high-reward excursion that fits perfectly within a port day.
While the allure of Orlando is undeniable, we advise caution. The theme parks are located 45 to 60 minutes inland, and traffic on the 'Beachline' (SR 528) can be unpredictable. A day trip to Walt Disney World or Universal Orlando is feasible, but it requires military-grade planning. You must commit to a single park, purchase express passes to maximize limited time, and remain vigilant about the return clock. It is a high-energy, high-stress option.
For a restorative alternative, look to the immediate 'Space Coast.' Cocoa Beach offers a quintessential Florida atmosphere with its famous pier and the sprawling Ron Jon Surf Shop. However, the hidden gem here is the nature. A guided kayak tour through the Banana River or the Thousand Islands conservation area provides an intimate look at Florida’s ecosystem, often teeming with manatees and dolphins. This offers a peaceful, sophisticated counterpoint to the manufactured environments of the theme parks.
Coco Cay, Bahamas
Coco Cay is a private destination engineered specifically for leisure rather than cultural immersion. While it lacks the authenticity of a historic Bahamian settlement, it excels at providing a frictionless, high-quality beach day. The island is zoned by energy level: the Thrill Waterpark features high-adrenaline slides and wave pools, while the massive Oasis Lagoon offers a lively resort-pool atmosphere.
For a more sophisticated experience away from the high-energy crowds, the Coco Beach Club is the standout option. Though it requires a significant additional fee, the access to an infinity pool, elevated dining, and overwater cabanas offers a necessary respite from the island's busier sectors. If you prefer a standard beach day without the upcharge, Chill Island provides ample seating and calm waters. Treat this stop as a polished extension of the ship’s amenities—a safe, clean, and highly managed environment designed purely for relaxation and aquatic fun.
Nassau, Bahamas
Nassau is a bustling, high-energy hub that requires a strategic approach to appreciate fully. The immediate port area is often congested and commercialized; your best experience lies in navigating beyond the souvenir stalls to find the island’s genuine character.
For a meaningful dose of history, a short walk leads to the Queen's Staircase, a remarkable 66-step passage carved from solid limestone by enslaved people in the 18th century. It ascends to Fort Fincastle, offering commanding views of the island and a quiet respite from the downtown noise. For a more refined local taste, the John Watling's Distillery on the historic Buena Vista Estate provides tours and tastings in a setting that feels worlds away from the cruise terminal.
If a classic beach day is your priority, we advise looking beyond the nearest options, which can be crowded and underwhelming. A taxi to the expansive sands of Cable Beach or, for a more curated experience, a day pass to one of the major resorts on Paradise Island will provide the tranquil, turquoise-water escape you envision. These passes often grant access to pristine private beaches and high-quality amenities, turning a potentially hectic port day into a truly relaxing one.
For the most authentic local flavor, take a taxi to Arawak Cay, known as 'The Fish Fry.' This is where Bahamians go for fresh conch salad, fried snapper, and a vibrant, casual atmosphere. It offers a true taste of the islands that the port-side buffets simply cannot match.
Royal Caribbean's Odyssey of the Seas
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Junior Suite with Balcony (J4)
Junior Suite Two twin beds that convert to a Royal King bed. One double sofa bed. Bedroom area and sitting area with sofa. One bathroom with tub.
Stateroom: 301 sq. ft. Balcony: 81 sq. ft.
Call: 800-422-0711 and we'll find the best value for you.
Suite/DeluxeGrand Suite - 1 Bedroom (GS) 1 Bedroom Two twin beds that convert to a Royal King bed. One double sofa bed. Living room with sitting area and writing desk. Private balcony with seating area and private dining. One bathroom with tub and two sinks (access from living room and bedroom).
Oceanview with Balcony (4D)
Two twin beds that convert to a Royal King bed.
198 sq. ft. with 55 sq. ft. balcony
Call: 800-422-0711 and we'll find the best value for you.
Oceanview with Balcony (2D)
Two twin beds that convert to a Royal King bed.
198 sq. ft. with 55 sq. ft. balcony
Call: 800-422-0711 and we'll find the best value for you.
BalconyObstructed Oceanview with Balcony (1E) Two twin beds that convert to a Royal King bed.
Obstructed ocean view
Size Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Balcony Oceanview with Balcony (7D) Two twin beds that convert to a Royal King bed.
One double sofa bed
Size Stateroom: 182 sq. ft. Balcony: 50 sq. ft.
Your Spa Stateroom is your private retreat for relaxing and recharging. From a range of calming in-room amenities to upgrated features like lush bath products, luxurious bedding and more; every detail is focused toward your relaxation and well-being.
Included with the Spa Staterooms:
We're committed to finding the best value for you.
Because this program is sailing soon, full payment of the fare is due at time of booking.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Fares displayed above are subject to availabilty and to change until reserved with a deposit or full payment. While the fares listed can sell out (i.e. are "subject to availability"), they generally remain available until 90 days before sailing, at which time they convert to typically higher, market rates.
Market Rates offered directly by the cruise line and quoted by our agents are also subject to availability and to change at any time prior to depositing on your stateroom. Those rates are capacity and revenue controlled and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
For an instant quote:
Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighborhoods. Come and discover a new kind of urban chic; whether you choose to rejuvenate in the globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck.
https://www.fourseasons.com/newyorkdowntown/
Crowne Plaza HY36 Midtown Manhattan
320 W 36th St., New York, NY 10018
Modern Hospitality in Midtown Manhattan
The staff at the Crowne Plaza Midtown Manhattan is committed to providing a legendarily personable guest experience unlike any other in hospitality today. They take immense pride in ensuring your experience with them in the greatest city in the world is an unforgettable one. The hotel’s state of the art amenities include spa-like showers, spacious bathroom and guest rooms which are amongst the largest per square footage in Manhattan paired with a heavenly sleep experience, a best in class workout studio and much more.
Enjoy urban comfort and a warm welcome when you stay at Hampton Inn Brooklyn/Downtown. Conveniently located in the bustling heart of Brooklyn, at the foot of the Manhattan Bridge, this stylish Brooklyn hotel is three blocks from the Metro Tech Center and just a few subway stops from City Hall, Tribeca, and Manhattan's Financial District. WiFi and breakfast are both complementary.
Step away from the hustle and bustle of New York City into a clean, quiet room. Hotel Mimosa’s key feature is their exquisite personal service, represented in the hotel’s name. The Spanish word Mimosa means “pampered loved one”, a special family member. This hotel makes for the perfect resting place between adventures in Chinatown and the rest of the Big Apple.
https://www.hotelmimosany.com/
Residence Inn by Marriott New York JFK Airport
142-30 135th Ave, Queens, NY 11436
Soar Into Comfort
This hotel is extremely conveniently located near John F. Kennedy International Airport, making it a perfect option for resting up after your flight and before your cruise. With extensive room options and amenities, the Residence Inn by Marriott is well suited to accommodate just about any traveler.
Conveniently located 5 miles from Newark Liberty Airport, a rejuvenating travel experience awaits guests visiting Element Harrison Newark. Intuitively designed with the needs of the modern traveler in mind, this hotel features sleek apartment-style accommodations. Enjoy an array of smart amenities, including pristine kitchenettes, serene rainfall showers and complimentary high-speed Wi-Fi.
The United States’ biggest and best city is just seven miles from Cape Liberty. New York can be a bit intimidating for first-timers, so here are a few activity options to get you started in the Big Apple:
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
