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Continuing Education, Inc.
University at Sea®
5700 4th St. N.
St Petersburg, 
Florida 
33703
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Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.
Family Friendly - Our cruises are fun for the entire family. You will never run out of things to do!

Enhancing Your Healthcare Practice: Practical Tools for Practice Management and Communications

7-Night Alaska Tracy Arm Fjord Cruise
August 10-17, 2012

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Celebrity's Wonderful Celebrity Infinity
Celebrity Infinity

14 AMA PRA Category 1 Credit(s)™
14 Contact Hours
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Course Fee
Physicians - $695
All Others - $450

Course Fee Cancellation Policy
30 days or more - None; 7-29 days - 50%; less than 7 days - 100%

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Target Audience
Physicians, Nurses, Nurse Practitioners, Physician Assistants
Program Purpose / Objectives
  1. Positive Communication
    • Positively influence patient attitudes, satisfaction, behaviors and outcomes
  2. Communication Styles
    • Identify how to work with four main communication styles to develop optimal rapport and understanding with patients and colleagues
  3. Word Choice
    • Identify what words to use and what words to eliminate to get desired results
  4. How the Brain Interprets Information
    • Positively affect the subconscious minds
  5. Discover How to Reset the Mind
    • Promote well-being in any setting or situation
  6. Mind-Body Connection
    • Identify tools to enhance recovery, comfort and healing
  7. New Communication Strategies
    • Enhance teamwork and collaboration
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Faculty
Tray Dunaway, M.D.

Dr. Dunaway holds a BS with distinction from Duke University where he graduated Phi Beta Kappa, Summa Cum Laude. He received his MD from the University of Pennsylvania and his post-graduate work in general surgery was completed at the University of Virginia and the University of South Alabama. He is a board certified surgeon and a Fellow of the American College of Surgery. He started a solo practice in Camden, South Carolina in 1986 and added two partners over the next six years. He later merged his practice to become a founding and principal partner in a multi-specialty practice.

Growing increasingly frustrated with physician loss of autonomy, diminished professional respect and reduced reimbursement in the 1990's, he attended a physician documentation/coding seminar in 1995. After suffering through two days of “coding education” Dr. Dunaway decided: (1) he had no interest in becoming a coder and (2) he needed a simple way to approach the complexities of E&M coding and documentation. He created a physician friendly, clinically oriented methodology that would become known as Risk Based Coding. Best of all, it required no “coding knowledge” for physicians who also wanted to improve documentation and coding accuracy but didn't want to become coders either.

In 1997, Dr. Dunaway created a publishing company; Rebel Records, Inc., and published his Risk Based Coding methodology in Pocket Guide to Clinical Coding. Asked to speak on “coding” by the South Carolina Surgical Society, this led to a series of engagements and he started speaking professionally. His animated contrarian physician perspective coupled with irreverent humor backed up with a healthcare insider's knowledge soon made him an in-demand speaker and he immediately attained professional membership status in the National Speakers Association. Dr. Dunaway is currently the only physician to hold the highest earned award of the National Speakers Association, the CSP (Certified Speaking Professional) designation, and the first ever surgeon to hold this distinction. Other coding aids and books using the Risk Based Coding methodology were created and eventually evolved to become Dr. Dunaway's Risk Based Coding System. In 2002 he created his physician education and consulting company, Healthcare Care Value, Inc.

After obtaining dual certifications as a Healthcare Corporate Compliance Consultant and Officer he was asked to speak at a national healthcare compliance meeting. Subsequently, Dr. Dunaway met Joe Batte, CFE, a former OIG certified fraud investigator, and Tom Criser, a former compliance newsletter editor, and co-authored Doctors are from Jupiter; Compliance is from a Galaxy Far…Far…Away to bridge the gap between physicians and the “healthcare compliance culture.” Not only did his consulting and speaking expand to healthcare compliance, but into other segments of the healthcare industry. Today, Dr. Dunaway speaks to a variety of healthcare market segments, including Homecare, Hospice, and the Pharmaceutical Industry on how to connect in more meaningful and profitable ways with physicians.

Dr. Dunaway's concept of Mutual Value Integration was developed to connect physicians as well as all segments of healthcare with each other by finding the chemistry to make viable economic linkages and by honoring the contribution all workers in the healthcare industry make to achieve patient care excellence. After sixteen years as an every-other-night-on-call general surgeon he left his clinical practice to engage full time in his work as a healthcare ecologist who now doesn't have phones ring in the middle of the night.

Dr. Dunaway remains on the community board of the National Bank of South Carolina and is the Teen Youth Minister of Our Lady of Perpetual Help Catholic Church. Dr. Dunaway and his wife, Jane, have three children and have a deep interest in pre-1860 American antiques and reside in the oldest surviving home (c1780) in Camden, SC. He also has way too many frequent flyer miles.

Joyce Hyam, RN, PHN, MPA/HSA, is a certified trainer, speaker, coach, consultant, author who teaches mindset and communication strategies to promote well-being and enhance clear communication in healthcare. Joyce uses accelerated learning techniques so each communication style will relate to the material and can begin to use it immediately. She has a BSN from the City University of New York and a Masters in Public Administration with a specialty in Health Services from the University of San Francisco. She has been a nurse for over 25 years and founded a successful Care Management/Home Health Agency which was sold to a healthcare conglomerate.

Ms Hyam provides Speaking/Training/Presentations/Seminars/Coaching/Consultation for businesses and healthcare organizations, conventions, conferences, professional associations, and other events. Discover what to eliminate from your communication (both written and verbal) and what to use instead to enhance customer service, clear communication and well-being. These strategies when utilized will bring you immediate positive results. The tools can be incorporated into every area of a practice or an organization including customer service, cooperation, management, leadership, personal and professional development, productivity, and more. She has presented for healthcare audiences including Stanford Hospital and Clinics.

Joyce enjoys reading and listening to programs about the brain and gaining knowledge of how the mind interprets information. She incorporates this information into her training programs and illustrates with examples and stories. Her mission is to share this with others so they can enhance the lives of others as well as themselves.

She enjoys swimming, reading, theater, movies, concerts, and most of all walks on the beach.

Accreditation

Accredited Continuing Medical Education Accreditation: Continuing Education, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Designation: Continuing Education, Inc. designates this live activity for a maximum of 14 AMA PRA Category 1 Credits™. Each physician should claim only the credit commensurate with the extent of their participation in the activity.


ANCC Accredited Continuing Nursing Education
Continuing Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed.
Pharmacology credits are identified on individual activities.

Physician Assistants: AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME.

Canadian Physicians: This activity is eligible for Section 1 credits in the Royal College’s Maintenance of Certification (MOC) Program . Participants must log into MAINPORT to claim this activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA) .

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Cruise Itinerary
EXCLUSIVE SHORE EXCURSIONS
Please note our shore excursions are operated independently of the cruise line.

DATE
PORT OF CALL
ARRIVE
DEPART
Fri Aug 10
Seattle, Washington
-
4:00pm
Sat Aug 11
At Sea Cruising
Lectues 8:00am - 12noon
-
-
Sun Aug 12
Ketchikan, Alaska
7:00am
4:00pm
Mon Aug 13
Tracy Arm Fjord, Alaska
6:00am
10:00am
Mon Aug 13
Juneau, Alaska
2:30pm
10:00pm
Tue Aug 14
Skagway, Alaska
7:00am
6:00pm
Tue Aug 14
Alaska Inside Passage
6:30pm
10:30pm
Wed Aug 15
At Sea Cruising
Lectues 9:00am - 12noon, 1:00pm-4:00pm
-
-
Thu Aug 16
Victoria, British Columbia
Lectures 8:00am-12noon
6:00pm
11:50pm
Fri Aug 17
Seattle, Washington
7:00am
-

Ports of Call
Inside Passage - This is one of the most famously beautiful passages in all the world. It features virtually everything you came to Alaska hoping to see, including rain forests, glaciers, fjords and white-capped peaks. All of which create a setting that's perfect for viewing whales and sea lions.
Juneau, Alaska - In Alaska's capital, taste salmon baked over an alderwood fire, pan for gold, flightsee the Juneau Ice Field, and walk right up to the Mendenhall Glacier.
Ketchikan, Alaska - Immerse yourself in Tlingit Indian culture as you view the world's largest collection of totem poles; kayak the colorful waterfront. Port tips from our blog
Seattle, Washington - The Emerald City of the Pacific Northwest. In Seattle, stroll the bustling waterfront, visit the Space Needle, sample a local microbrew, a glass of Washington wine and world-famous coffee.
Skagway, Alaska - A frontier town perfectly preserved as the Klondike Gold Rush National Historic Park. Gateway to the Trail of '98, which you may explore by helicopter or vintage railcar. Port tips from our blog
Tracy Arm Fjord, Alaska - Amidst the pure silence, you'll sail past translucent blue icebergs silhouetted against a most dramatic backdrop of waterfall-laced rock walls ascending thousands of feet into the sky. This classic fjord, Tracy Arm extends over 30 miles and once seen, it is never to be forgotten.
Victoria, British Columbia - Stroll through the charming downtown of this very British city, with its double-decker buses, turreted castles, fine British woolens, tea and china. Or, just outside the city, visit the lush flora and fauna of Butchart Gardens.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Celebrity Infinity

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Cruise Pricing

Prices below are for the full cruise including meals and evening entertainment

CATEGORY
ACCOMMODATIONS
CEI RATE
S1
Sky Suite - Floor-to-ceiling sliding glass doors, Two lower beds convertible to queen-size, Sitting area, some with sofa bed and lounge chair, Entertainment center with television VCR and DVD player, Bath with shower/tub combination and washbasin, Veranda with lounge seating (251. sq. ft. Veranda 57 sq. ft.)
Call for Pricing
2B
Deluxe OceanView Stateroom - Floor-to-ceiling sliding glass doors, Two lower beds convertible to queen-size, 20" multi-function, interactive television, Vanity, Veranda with lounge seating (170 sq. ft. Veranda 38 sq. ft.)
Call for Pricing
07
OceanView Stateroom - Window, Two lower beds convertible to queen-size, Vanity, 20" multi-function, interactive television (170 sq. ft.)
Call for Pricing
10
Interior Stateroom - Window, Two lower beds convertible to queen-size, Sitting area with sofa, 20" multi-function, interactive television (170 sq. ft.)
Call for Pricing
Prices are Per Person, Double Occupancy, Subject to change
3rd/4th in Stateroom - CALL
Port Charges, Taxes & Fees $389.65
Deposit $250.00 Per Person

Cancellation Policies vary by cruise line and sailing date. Please check with our staff for this specific conference.

PRICING SUBJECT TO CHANGE: Although subject to change at any time, the listed prices are generally available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time, can be withdrawn at any time and are capacity controlled.
CANCELLATION PENALTY POLICY WILL APPLY: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. We strongly recommend Travel Insurance to cover the unexpected.
FUEL SUPPLEMENT: Cruiselines may implement a fuel surcharge depending on the price of crude oil.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

TravelSafe.comPlease visit TravelSafe.com for travel insurance information.

Cruise Line cancellation policies are strictly enforced. For that reason, we urge all of our travelers to carefully consider whether travel insurance is a good value for them.

Certainly, if you have reason to think that "something might come up" that might force you to cancel, travel insurance is worth the cost of the premium. Examples we've seen in the past include ill or frail family members and changes in employment causing relocation.

If travel insurance is the right choice for you, we recommend TravelSafe. To visit their site and explore your options click here or on the link above; this link allows you to price out the insurance plan you prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer.

What Our Travel Insurance Can Cover: