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Negotiating and Mediating Healthcare Disputes
7-Night Southern Caribbean Cruise
Round-trip San Juan, Puerto Rico
November 16 - 23, 2024
We are closed for Hurricane Milton: Please note our offices are closed as of Tuesday, October 8th to prepare for for Hurricane Milton which is projected to strike us directly. We hope to be back in the office and operational on Friday, but that assumes relatively minor impacts to our area and staff. Monday is our most probable day back in the office.
12 AMA PRA Category 1 Credits™ 12 ACPE Credits 12.0 Contact Hours 12 CE Credits for Psychologists 12 ASWB ACE Credits 10 Credits are live, and 2 are pre-cruise
COURSE FEES
$895.00 for Physicians, Psychiatrists, Pharmacists, & Attorneys
$750.00 for Physician Assistants & Nurse Practitioners
$495.00 for Nurses, Students & Others
TARGET AUDIENCE
Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists, Psychologists, Social Workers
PROGRAM PURPOSE
Introduction to Health Care Conflicts
Methods of Dispute Resolution in Healthcare
Negotiation Strategies in Healthcare
Basic mediation Techniques in Healthcare
Mediation of Provider Patient Complaints
Mediation of Medical Ethics Complaints
Mediation and Negotiation Strategies to Resolve Other Healthcare Conflicts
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise through Continuing Education, Inc.. This ensures our company can provide full conference services and complimentary social amenities to all meeting participants and their guests. Note also, that participants' family and friends are welcome to book within our group to take advantage of our typically excellent cruise rates. Thank you for your cooperation.
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Faculty
Gregory Firestone, PhD
Affiliate Associate Professor, University of South Florida (USF) College of Public Health; President of My Florida Mediator; Previously served on the faculty of the USF Department of Psychiatry and Behavioral Medicine; Previous Director of the University of South Florida Conflict Resolution Collaborative for 22 years.
Gregory Firestone served on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee.
Dr. Firestone is a psychologist, mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.
Dr. Firestone has lectured and published widely in the field of mediation including a recent article he co-authored on mandatory pre-suit medical malpractice mediation and is co-author of Mediation Works: Make it Work for You, a mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 12 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
College of Family Physicians of Canada (CFPC) The College of Family Physicians of Canada (CFPC) has a reciprocal credit reporting agreement with the American Academy of Family Physicians (AAFP). Prescribed credits can be claimed as the equivalent number of certified credits, and Elective credits can be claimed as the equivalent number of non-certified credits.
Members of the CFPC may claim up to 50 credits per five-year cycle from Physician's Recognition Award (PRA) Category 1 credits. Any additional credits are eligible as non-certified credits.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 12 hours of pharmacy continuing education credit.
Accreditation: Continuing Education, Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists. Continuing Education, Inc. maintains responsibility for this program and its content.
Designation: As an organization approved by the American Psychological Association, Continuing Education, Inc. is offering this activity for a maximum of 12 hours of continuing education credit. Each psychologist should claim only those hours of credit that he/she actually spent in the educational activity.
As a Jointly Accredited Organization, Continuing Education, Inc. is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 12 Clinical continuing education credits.
Does not apply to the following states/provinces: New Jersey, New York, Yukon Territories.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Sat Nov 16
San Juan, Puerto Rico
-
8:30 pm
Sun Nov 17
Philipsburg, St. Maarten
9:00 am
6:00 pm
Mon Nov 18
St. John's, Antigua
8:00 am
6:00 pm
Tue Nov 19
Castries, St. Lucia
8:00 am
6:00 pm
Wed Nov 20
Bridgetown, Barbados
8:00 am
6:00 pm
Thu Nov 21
Roseau, Dominica
8:00 am
6:00 pm
Fri Nov 22
At Sea - Cruising
-
-
Sat Nov 23
San Juan, Puerto Rico
6:00 am
-
PORTS OF CALL
San Juan, Puerto Rico - The vibrant capital of Puerto Rico, San Juan offers something for every traveler — world-famous beaches with crystal clear waters, incredible cuisine, rugged natural beauty and a rich history that goes back 500 years. With its ancient fortresses and colorful colonial-era buildings, San Juan makes it easy to feel as though you’ve slipped into the past. Life moves at a slower pace along the sunny cobblestone streets of Old San Juan, and salsa beats seem to waft perpetually from open windows. If you’re craving a hike, head to El Yunque National Forest. And if you’re more in the mood to unwind, set your sights on the beautiful shores of Isla Verde or El Condado. Mealtime is also an adventure, with so many delicious options to try — from mofongo and pastelon to chillo frito and alcapurrias. Pair every bite with a piña colada — Puerto Rico’s national drink.
Philipsburg, St. Maarten - The capital of the Dutch side of St. Maarten is the town of Philipsburg, though St. Maarten is an island with two distinct sides. To the north is the French side, whose capital is Marigot, while Philipsburg sits on the southern part of the island. When exploring on cruises that go to St. Maarten, it’s important to visit both sides to understand their customs and heritage.
You’ll quickly be charmed by all sides of the island. Of course, this Caribbean island is best known for its beaches, like Maho Beach or Great Bay Beach, one of the area’s best snorkeling spots. Sample local seafood or rum during your time in port, which have become symbols of St. Maarten life. There’s just enough to fill the day here, especially if you hop between the French and Dutch beaches.
St. John's, Antigua - Saint John's is the capital of the island nation of Antigua and Barbuda. Located in northwestern Antigua, this is a cove of the Caribbean Sea, a major exporter of sugar, rum, cotton, handicrafts, fiber-made items, ceramics and fabrics. The city is also a tourist destination. St. John's skyline, capital and major city in Antigua and Barbuda, is mastered by the baroque magnificence of the St. John's Cathedral's dome and steeple.
Castries, St. Lucia - Watch natives make boats from gum trees, write postcards in a Creole cafe, and shop for black coral carvings and exquisite silk-screened fabrics in St. Lucia's capital.
Bridgetown, Barbados - An island some say is more British than Britain. Here, cricket is the national sport and afternoon tea goes without saying. But Barbados is true blue Caribbean as well, with classic sand beaches, and wild monkeys in the jungle.
Roseau, Dominica - Ecotourists love Dominica's waterfalls, lakes, freshwater swamps and hiking trails. Roseau's brightly painted buildings recall an earlier time in the Caribbean. The 40-acre botanical gardens were founded in 1891 as an annex to London's famous Kew Gardens.
At Sea - Cruising - Cruising
Celebrity Summit
PLEASE NOTE: To attend the conference, participants must book their cruise through Continuing Education, Inc.. This ensures our company can provide full conference services and complimentary social amenities to all meeting participants and their guests. Note also, that participants' family and friends are welcome to book within our group to take advantage of our typically excellent cruise rates. Thank you for your cooperation.
Register your interest and receive a full quote at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571 or by registering online.
Prices below are for the full cruise including meals and evening entertainment
Balcony
Concierge Class Stateroom (C2)
Concierge Class Staterooms are more spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
Call: 800-422-0711 and we'll find the best value for you.
Veranda Stateroom (V2)
Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
Call: 800-422-0711 and we'll find the best value for you.
BalconyPrime AquaClass Stateroom (A1) Prime AquaClass Staterooms are spacious, centrally-located veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
BalconyAquaClass Stateroom (A2) AquaClass Staterooms are more spacious veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
BalconyPrime Concierge Class Stateroom (C1) Prime Concierge Class Staterooms are spacious, centrally located veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
BalconyDeluxe Veranda Stateroom (DV) Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two twin beds. 175 sq ft with 44+ sq ft balcony.
BalconySunset Veranda Stateroom (SV) Sunset Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 209 sq ft with 42 sq ft veranda.
BalconyUltra Deluxe Concierge Class Stateroom (UC) Ultra Deluxe Concierge Class Staterooms are extra spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 88 sq ft veranda.
BalconyUltra Deluxe Veranda Stateroom (UV) Ultra Deluxe Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 296 sq ft with 210 sq ft veranda.
BalconyPrime Veranda Stateroom (V1) Prime Veranda Staterooms are in the most desirable locations on the ship (Higher decks and more centrally located). Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
Oceanview Stateroom (O2)
Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
Call: 800-422-0711 and we'll find the best value for you.
OutsideDeluxe Oceanview Stateroom (DO) Deluxe Oceanview Staterooms are more spacious staterooms located on higher decks. Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 170+ sq ft.
NOTE: Some Deluxe Oceanview Staterooms are located at the front of the ship and may not be exactly as pictured.
OutsidePrime Oceanview Stateroom (O1) Prime Oceanview Staterooms are located in more desirable locations on the ship.Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
Inside Stateroom (I2)
Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
Call: 800-422-0711 and we'll find the best value for you.
InsidePrime Inside Stateroom (I1) Prime Inside Staterooms are located on higher decks on the ship. Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
Suite/DeluxeAqua Sky Suite AS.The Aqua Sky Suite combines the wellness-focused benefits of AquaClass with the luxurious benefits of suites. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. You’ll also enjoy unlimited access to the Persian Garden Thermal Suite, priority Spa reservations, in-room fitness amenities, bathrobes, slippers, included Premium drinks, Wi-Fi, Gratuities, and much more. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeCelebrity Suite CS.The Celebrity Suite is a luxurious, two-room suite featuring a large living area with floor-to-ceiling panoramic windows, a private veranda, and all the usual suite benefits. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. 406 sq ft. with 51 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxePenthouse Suite PS.Welcome to the epitome of luxury at sea — the Penthouse Suite. This suite is a palatial sanctuary designed for the discerning traveler. The expansive living area is adorned with sumptuous furnishings, a grand dining table, and a myriad of seating options, perfect for intimate gatherings or pure relaxation. As a Penthouse guest, you'll benefit from almost every conceivable amenity, from access to premium restaurants and a dedicated personal butler to Premium Drink and Wi-Fi packages. Naturally, you'll also enjoy all the exclusive suite benefits, including Luminae restaurant, The Retreat Sundeck, and Lounge. The magnificence of the Penthouse Suite extends outdoors with a sprawling aft veranda, offering a dining area, hot tub, and panoramic views that will etch memories for a lifetime. Your dedicated team, inclusive of attendants, concierges, and your Personal Retreat Host, will go above and beyond, making every whim a reality. 1,378 sq ft. with 197 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeRoyal Suite RS.Step into luxury with the Royal Suite, where every detail reflects an unparalleled sense of luxury. This spacious haven boasts a lavish bedroom complemented by a generous walk-in closet. The bathroom, adorned with a rejuvenating jacuzzi jet tub and dual sinks, exudes pure elegance. As you unwind on your expansive veranda, treat yourself to a private hot-tub experience under the stars. Like all suites, you'll indulge in exclusive access to Luminae restaurant, The Retreat Sundeck, and Lounge. Your dedicated team, including attendants, concierges, and your Personal Retreat Host, ensures that every moment is tailored to your utmost comfort. 687 sq ft. with 72 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeSky Suite S1.The Sky Suite offers a blend of expansive views and intimate luxury. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
Because this program is sailing soon, full payment of the fare is due at time of booking.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Chubb Travel Protection Overview
Please note, this insurance protection is available to the residents of the United States only, that coverage limits are per person and that limits can vary by State.
Standard Plan Benefits
Travel Basics
Travel Essentials
Travel Choice
Trip Cancellation
100% of Trip Costs ($100,000 maximum)
100% of Trip Costs ($100,000 maximum)
100% of Trip Costs ($100,000 maximum)
Trip Interruption
100% of Trip Costs ($100,000 maximum)
150% of Trip Costs ($150,000 maximum)
150% of Trip Costs ($150,000 maximum)
Trip Interruption - Return Air Only
$500
$750
$1,000
Trip Delay
$500 ($100 per day)
$750 ($150 per day)
$1,000 ($200 per day)
Missed Connection
NA
$250
$500
Baggage & Personal Effects
$750 ($50 deductible)
$1,000
$2,500
Baggage Delay
$200
$300
$500
Accident & Sickness Medical Expense*
$15,000 ($50 deductible)
$25,000
$50,000
Emergency Evacuation & Repatriation of Remains
$150,000
$500,000
$1,000,000
Accidental Death & Dismemberment
NA
$10,000
$50,000
Assistance Services
Included
Included
Included
Additional Benefits (if purchased within 15 days of Initial Trip Payment; Day 1 is the date the Intial Trip Payment is made)
Pre-Existing Medical Condition Exclusion Waiver
Included
Included
Included
Trip Cancellation/ Interruption due to Financial Default
Included
Included
Included
Accident Sickness Medical Expense
Excess Coverage
Primary Coverage
Primary Coverage
Baggage & Personal Effects
Excess Coverage
Excess Coverage
Primary Coverage
Flight Accident
$25,000
$50,000
NA
Missed Connection
NA
Additional $250
Included in base plan
Optional Benefits (if selected byt the Applicant and required premium is paid)
Medical Coverage Upgrade
Included in base plan
Included in base plan
Additional $50,000
including Emergency Evacuation*
Additional $150,000
Additional $500,000
Included in base plan
Car Rental Collision Coverage
$35,000 ($250 Deductible)
$35,000 ($250 Deductible)
$35,000 ($250 Deductible)
Flight Accident
Amount selected up to $500,000
Amount selected up to $500,000
NA
*Coverage, pricing and availability may vary by state *Additional Benefits change not available for CA, CO, KS, MN, MO, MT, NH, NY, PA, TX or WA residents at this time.
1966
Before and After your cruise
Condado Vanderbilt Hotel
1055 Ashford Ave, San Juan, 00907, Puerto Rico
San Juan’s Premier Luxury Beachfront Resort
A monument to classic Spanish Revival architecture, this historic landmark is widely regarded as one of the Caribbean's finest resorts. Since opening its doors in 1919, Condado Vanderbilt has been the destination of choice for generations of heads of state, captains of industry and Hollywood royalty – creating a rarefied atmosphere of sophistication, elegance and grace.
https://www.condadovanderbilt.com/
Hotel Rumbao, a Tribute Portfolio Hotel
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
The Newly Upgraded Historic Heart of Old San Juan
Previously known as the Sheraton Old San Juan Hotel, the Hotel Rumbao San Juan is situated in the heart of historic and romantic old San Juan. The property is ideally located on the waterfront, just a few moments from the docking point of grand cruise ships and just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, the Hotel Rumbao is only six miles from the International Airport; so you can spend your time relaxing, not traveling. Guests here will enjoy a unique combination of modern comforts and old-world charms.
Nestled in Ocean Park’s charming beach neighborhood, DREAMCATCHER is a multi-award winning full-service boutique hotel just a block from the beach and ten minutes by car to historic Old San Juan. Each of the hotel’s 19 suites are unique and thoughtfully designed to be both relaxed and reenergizing. Guests also have the opportunity to delight in the dappled light of a plant-strewn private courtyard, go snorkeling off Escambron beach, unwind with an in-room massage, chase hidden waterfalls with a local guide, and end the day with yoga under the stars.
https://www.dreamerswelcome.com/dreamcatcher
Before and After your cruise
Things To Do in San Juan
Puerto Rico’s capital city offers guests plenty of cultural experiences within the city limits. Adventurous travelers may wish to venture into natural beauty a bit further from port. Whichever group you fall into, we’ve got some experiences that we think you’ll love:
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.