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Continuing Education, Inc.
University at Sea®
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Negotiating and Mediating Health Care Disputes

Event Photo
Jun
14
Jun 14 - Jun 25 -
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Stress Free - Our Cruise Conferences provide a unique, relaxing learning environment.
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Negotiating and Mediating Healthcare Disputes &
Topics in Cardiology for Primary Care Providers

11-Night Ultimate Scandinavia-Russia
from Copenhagen, Denmark to Stockholm, Sweden
June 14 - 25, 2017

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's Romantic Serenade of the Seas
Royal Caribbean's Serenade of the Seas

14 AMA PRA Category 1 Credit(s)™
14 Contact Hours
CLE may be available

Course Fees:
$895 for Physicians, Attorneys, Psychologists & Doctors of Pharmacy
$695 for Physician Assistants, Nurse Practitioners
$495 Nurses & Others
BIAS FREE CME - No Commercial Support was provided for this CME activity.

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Target Audience
Physicians, Attorneys, Nurses, Physician Assistants, Nurse Practitioners, Psychologists
Program Purpose / Objectives
The purpose of this CME activity is to identify and discuss successful methods for mediating and negotiating disputes arising from the delivery of healthcare.
Note: There has been a change in speaker for the Cardiology sessions, as a result, some of the Cardiology topics have been changed.

Topics:
  1. Atrial Fibrillation: Part 1
    • Review and discusstypes of atrial fibrillation, risk factors for atrial fibrillation and management with rate control and anti-coagulation. In particular, use of newer of anti-coagulaant drugs and indictions for ablation.
  2. Atrial Fibrillation: Case histories and management
    • As Above, through case histories
  3. Syncope: Diagnosis, Management and case histories
    • A very common problem in office and hospital where misdiagnosis could Be lethal
  4. Stress Related Cardiomyopathy Syndromes
    • A common disorder today requiring knowledge of pathophysiology, diagnosis and treatment.
  5. Cardiovascular Evaluation of the Athletes: Finding the Fatal Flaw in the fabulously fit
    • Address sudden death of athlete and how to identify those at risk.
  6. Atrial Septal Defect and PFO
    • A frequently identified "abnormality" with potential dire consequences and controversial management
  7. Pre-Operative Cardiovascular Evaluation/ Post-Operative CV Complications
    • Ability to identify the high risk iIndividual and minimize risk.
  8. Introduction to Health Care Conflicts
    • Describe different types of healthcare conflicts (ADR)
  9. Methods of Dispute Resolution in Healthcare
    • Define Methods of Dispute Resolution in Healthcare
  10. Negotiating Strategies
    • Explain positional negotiation and interest based negotiation
  11. Basic mediation techniques
    • Summarize basic mediation techniques
  12. Mediation of Provider Patient Complaints
    • Describe mediation strategies in resolving patient complaints
  13. Mediation of Medical Ethics Complaints
    • Summarize mediation strategies to address bioethics issues
  14. Mediation and Negotiation Strategies to Resolve Other Conflicts
    • Summarize the role of negotiation and mediation methods to resolve other healthcare issues
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
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Negotiating and Mediating Health Care Disputes

Event Photo
Jun
14
Jun 14 - Jun 25 -
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Faculty
Gregory Firestone, PhD

Gregory Firestone, PhD, is President of My Florida Mediator and previously served as Director of the University of South Florida Conflict Resolution Collaborative.

He has served continuously on standing alternative dispute resolution committees of the Florida Supreme Court for more than two decades (including seven years as Vice Chair of the Court's Alternative Dispute Resolution Rules and Policy Committee) and as Official Observer (on behalf of the Association for Conflict Resolution and the Academy of Family Mediators) to the National Conference of Commissioners on Uniform State Laws Uniform Mediation Act Drafting Committee. He currently serves on the Editorial Board of Family Court Review and most recently received the 2012 Florida Supreme Court Sharon Press Excellence in Alternative Dispute Resolution Award and 2011 Florida Academy of Professional Mediators Merit Award.

Dr. Firestone is a licensed psychologist (PY3033), mediator, mediation trainer and dispute resolution system consultant and has maintained a private mediation practice since 1984. Gregory Firestone is a practicing 1) Florida Supreme Court certified Appellate, Circuit Court, Dependency, and Family Mediator, 2) Association for Conflict Resolution (ACR) Advanced Practitioner, and 3) Diplomate Member of the Florida Academy of Professional Mediator.

Dr. Firestone has lectured and published widely in the field of mediation and is coauthor of Mediation Works: Make it Work for You, a family mediation orientation video produced by the Florida Supreme Court Dispute Resolution Center.

Helmut Jack Pyhel, MD, FACC

Dr. Pyhel joined The Heart and Vascular Institute in 2013. He has been in practice in St. Petersburg for over 35 years. He received his undergraduate degree came from Seton Hall University in South Orange, N. J. His Medical Degree was obtained from Drexel University (formally Hahnemann University) in Philadelphia, PA.
Dr. Pyhel completed his residency and internship at Hahnemann Hospital in Philadelphia and went on to do his Cardiology Fellowship at Indiana University School of Medicine in Indianapolis.

He is American Board certified in Internal Medicine and Cardiovascular Disease and a Fellow of the American College of Cardiology. Dr. Pyhel was formally Chief of Staff at St. Anthony's Hospital, a member of the Executive Committee and Director of the Coronary Care Unit.

He started the first Cardiac Rehab Program in Pinellas County in 1983 and served as Medical Director until 2013.

In 2004 he received the Allegany Franciscan Humanitarian Award, and in 2013 the Hippocrates Award. He was Clinical Assistant Professor, Department of Family Medicine, at the University of South Florida and taught cardiology to family practice residents from Bayfront Medical Center.
Previously, Dr. Pyhel was the cardiovascular team physician for the Tampa Bay Rays Major League Baseball Team.

Dr. Pyhel has been happily married to his wife, Gail, for 48 years. He has two children and three grandchildren.
Accreditation

Accredited Continuing Medical Education Accreditation: Continuing Education, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Designation: Continuing Education, Inc. designates this live activity for a maximum of 14 AMA PRA Category 1 Credits™. Each physician should claim only the credit commensurate with the extent of their participation in the activity.


ANCC Accredited Continuing Nursing Education Continuing Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed aanpcert.org/ptistore/control/recert/ce_opps.
Pharmacology credits are identified on individual activities.

Physician Assistants: AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME.

Canadian Physicians: This activity is eligible for Section 1 credits in the Royal College’s Maintenance of Certification (MOC) Program . Participants must log into MAINPORT to claim this activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA) .

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

Accreditation: Continuing Education, Inc. is approved by the American Psychological Association to sponsor continuing education for psychologists. Continuing Education, Inc. maintains responsibility for this program and its content.

Designation: As an organization approved by the American Psychological Association, Continuing Education, Inc. is offering this activity for a maximum of 14 hours of continuing education credit. Full attendance is required; no partial credit will be given for partial attendance.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Cruise Itinerary
DATE PORT OF CALL ARRIVE DEPART
Wed Jun 14 Copenhagen, Denmark
- 5:00 pm
Thu Jun 15 Fredericia, Denmark
7:00 am 5:00 pm
Fri Jun 16 Rostock (Berlin) Germany
7:00 am 9:30 pm
Sat Jun 17 *At Sea
Lecures: 8-Noon; 1-4 pm
- -
Sun Jun 18 Klaipeda, Lithuania
Lectures: 4-6 pm
7:00 am 4:00 pm
Mon Jun 19 Riga, Latvia
Lectures: 4-6 pm
8:00 am 4:00 pm
Tue Jun 20 Tallinn, Estonia
10:00 am 5:00 pm
Wed Jun 21 St.Petersburg, Russia
Docked - VISA REQUIRED
7:00 am -
Thu Jun 22 St.Petersburg, Russia
Docked - VISA REQUIRED
- -
Fri Jun 23 St.Petersburg, Russia
Docked - VISA REQUIRED
- 6:00 pm
Sat Jun 24 Helsinki, Finland
Lectures: 4-6 pm
7:00 am 4:00 pm
Sun Jun 25 Stockholm, Sweden
7:00 am -
*Tentative course schedule, actual class times may differ.
Ports of Call
Copenhagen, Denmark - Denmark's capital is sophisticated, saucy and friendly. Stroll the fairytale world of Tivoli Gardens to take in bright lights, castles that out-Disney Disney. See the city's 200- year-old Royal Palace, the lively Old Harbor - Hans Christian Andersen lived here. Salute the Little Mermaid, symbol of this light-hearted city.
Fredericia, Denmark - Right on the Jutland peninsula is the striking town of Fredericia, a historic Danish military stronghold founded by Frederick III in 1650. Fortified city walls, historic monuments, and military remnants abound throughout the town, and it still serves as a major barracks for Telegrafregimentet, the Royal Danish Army's Signals Regiment. But its most current claim to fame is its laidback, seaside vibe with the best in Danish history and culture to take in.
Helsinki, Finland - Shaped by its bays and isles, it's one of Europe's most scenic capitals. Hear a Sibelius concert, tour across the Arctic Circle to Lapland, land of Santa Claus, reindeer and the Midnight Sun. Buy a birchbark basket.
Klaipėda, Lithuania - Klaipėda is Lithuania's third largest city, located in the north-western corner of the country. It is a seaport, stopover point for cruise ships, and the gateway to the Curonian Spit.
Klaipėda is known for its main icons: sculpture Annchen von Tarau, located in theater square, old sailing ship Meridianas (there wes a restaurant inside) and Fachwerk (German for half timbered) architecture in the Old Town.
Riga, Latvia - Riga is the capital of the rolling green land of Latvia. The city's well-preserved Old Town includes sections of Riga Castle built in 1330 for the Knights of the Sword. Nearby, a picturesque row of houses known as the Three Brothers features the oldest house in Latvia.
St. Petersburg/Moscow - In Peter the Great's "Window on Europe", head for the fabulous Hermitage, with its renowned art collection from Raphael to Rembrandt, Titian to Tintoretto. Take in a concert--folkloric or grandly operatic. Make a flying trip to Moscow to view monuments from Soviet and pre-Soviet days: Red Square, the Kremlin, St. Basil's Cathedral, Lenin's Tomb.

*Visas are included with most shore excursions. If you wish to explore St. Petersburg on your own, however, a visa will be required; obtaining one can take some time, so please begin the visa process immediately.
Stockholm, Sweden - So much to see in this charming city, sprawled on 18 islands, often called the "Venice of the North." Cruise the sparkling waterways. Navigate narrow medieval streets. Watch the snappy changing of the guard at the Baroque Royal Palace. Shop for elegant gifts--glassware, stainless steel. Work up an appetite so you can do justice to the lavish smorgasbords
Tallinn, Estonia - Medieval walls and towers still stand tall in Old Town. Stroll and shop along cobblestone streets, walk up to the Baroque palace, drop in at Alexander Nevsky Cathedral to find inspiration in the gleaming mosaics and icons.
Warnemunde/Berlin, Germany - In Berlin history awaits: Checkpoint Charlie, Unter den Linden, Brandenburg Gate, the Reichstag. Browse lively Kurfurstendamm for delicate hand-painted porcelain, a snack of beer and bratwurst.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Serenade of the Seas

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Cruise Pricing

Prices below are for the full cruise including meals and evening entertainment

STATEROOM DETAILS
PRICING
PER PERSON
Junior Suite with Balcony (JS) - Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, private balcony, private bathroom with bathtub and a sitting area with sofa bed. (282 sq. ft., balcony 74 sq. ft.)
Call
800-422-0711
for Pricing
Superior Ocean-View with Balcony (D1) Quad - Two twin beds that convert to a Royal King, , private balcony, sitting area and a private bathroom. (189 sq. ft., balcony 53 sq. ft.)
Call
800-422-0711
for Pricing
Deluxe Ocean-View with Balcony (E1) - Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, private balcony, sitting area, and a private bathroom. (162 sq. ft., balcony 51 sq. ft.)
Call
800-422-0711
for Pricing
Deluxe Ocean-View with Balcony (E2) - Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, private balcony, sitting area, and a private bathroom. (162 sq. ft., balcony 51 sq. ft.)
Call
800-422-0711
for Pricing
OceanView Stateroom (G) Quad-Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, sitting area with sofa, vanity area and a private bathroom. (169 sq. ft.)
Call
800-422-0711
for Pricing
OceanView Stateroom (H) -Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, sitting area with sofa, vanity area and a private bathroom. (169 sq. ft.)
Call
800-422-0711
for Pricing
Interior Stateroom (K) Quad - Two twin beds that convert to a Royal King, measuring 72.5 inches wide by 82 inches long, sitting area, vanity area, and a private bathroom. (160 sq. ft.)
Call
800-422-0711
for Pricing
Prices are Per Person, Double Occupancy, and subject to change.
3rd/4th in Stateroom - Please Call for Pricing
Port Charges, Taxes & Fees $533.18
Deposit $450 per person


Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols within the rooms on the deck plans describe differences from the stateroom descriptions . All information is subject to change.
* COMPETITIVE PRICING PROMISE: While we are not a 'cruise discounter,' we will match any price offered by the cruise line, directly to the general public, at the time of booking. This offers includes many short-term, promotional rates. All cruise line rates can be withdrawn by the cruise line at any time and are capacity controlled.
PRICING SUBJECT TO CHANGE: Although subject to change at any time, the listed prices are generally available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time, can be withdrawn at any time and are capacity controlled.
CANCELLATION PENALTY POLICY WILL APPLY: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. We strongly recommend Travel Insurance to cover the unexpected.
FUEL SUPPLEMENT: Cruiselines may implement a fuel surcharge depending on the price of crude oil.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

TravelSafe.comPlease visit TravelSafe.com for travel insurance information.

Cruise Line cancellation policies are strictly enforced. For that reason, we urge all of our travelers to carefully consider whether travel insurance is a good value for them.

Certainly, if you have reason to think that "something might come up" that might force you to cancel, travel insurance is worth the cost of the premium. Examples we've seen in the past include ill or frail family members and changes in employment causing relocation.

If travel insurance is the right choice for you, we recommend TravelSafe. To visit their site and explore your options click here or on the link above; this link allows you to price out the insurance plan you prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer.

What Our Travel Insurance Can Cover:

  • Trip Cancellation & Interruption
  • Baggage/Personal Effects Loss & Dealy
  • Missed Connection
  • Medical Expense/Emergency Evacuation
  • Non-Medical Emergency Evacuation
  • Accidental Death
  • On-Call 24 Hour Assistance Services
  • Some plans even include cancel for any reason

before you cruise

Scandic Palace Hotel



Scandic Palace Hotel is located on Raadhuspladsen in the heart of Copenhagen, just a 15-minute drive from the airport.

Property Amenities:
The hotel is known for its beautiful and unique architecture and since 1910, it has been a gathering place for Copenhageners, royal families and international guests. Celebrities like Judy Garland, Audrey Hepburn and Errol Flynn have added glamour to the hotel and left their mark on its outstanding story.

The hotel is decorated in a modern and luxurious design and it's a perfect hotel for leisure as well as business travellers. During your stay in Copenhagen, you cannot miss a visit to Tivoli Gardens or a stroll down Copenhagen's popular pedestrian street, Str∅get.

To learn more about extending your vacation with this package, ask your CEI agent for details and availability.