Palliative Care Overview: History, Range of focus and Relation to Hospice Care
To discover the roots of palliative medicine, its impact on traditional practice models and the relation/definition between palliative and hospice care
Advanced Care Directives
To define the history/legalities of advanced care directives.
To differentiate the various formats and techniques to advance end of life discussions.
To examine the controversies in ACD such as surgical thirty day rules.
Pain Management and Palliative Care: Pharmaceutical review and a Review of the Issues of the Opioid Crisis
To illustrate treatment options for critical and end of life medical conditions.
To examine the roots and solutions of the opioid crisis particularly as related to palliative and hospice care.
COPD, CHF and ESRD in Palliative Care
To utilize palliative medicine skills in the planning/treatment of these common chronic conditions.
Patient Driven Voluntary Cessation of Hydration and Nutrition
To identify the phenomena of patient's elective decision in non acutely mortal situations to terminate their lives through active decision.
To examine the practitioners role/obligations in such a situation
End of Life Symptomology and Management
To summarize the common EOL symptoms.
To demonstrate pharmaceutical and behavioral management of these conditions.
Reimbursement and Coverage Strategies
To examine the CMS rules of remuneration for non palliative/hospice providers in palliative/hospice patients
Mental State - delirium, MCI and dementia
Can the Patient Hear Me? - awareness, unresponsiveness and coma
Stroke - follow-up and prognosis
Gap Analysis - quality approach to practice improvement
Multiple Sclerosis and Parkinson's in Palliative Care
Brain Death - what is it and diagnosis
The Plan for Monday - changes for ease of practice and improvement in care
IMPORTANT INFORMATION
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.
Clinical Professor of Neurology
Warren Alpert Medical School of Brown University and Department of Neurology
Rhode Island Hospital, Providence, RI.
Dr. Joel M. Kaufman is Clinical Professor of Neurology at the Warren Alpert Medical School of Brown University and a member of the Department of Neurology at Rhode Island Hospital, where he is the Medical Director of the Neurology Resident Teaching Clinic.
Dr. Kaufman graduated from Boston University, majoring in mathematics, and from Boston University School of Medicine. He completed his medical internship at Presbyterian Hospital at Pacific Medical Center in San Francisco (now California Pacific Medical Center) and his Neurology residency at Boston City Hospital (now Boston Medical Center). He then joined Fallon Clinic (now Reliant Medical Group) in Worcester, Massachusetts. From 1988 through 1996 he was Medical Director of Fallon Community Health Plan. From 1997 to early 2014 he was Executive Director of the Lifespan/Physicians Professional Services Organization.
Dr. Kaufman is a Fellow of the American Academy of Neurology and active with the Academy, currently chairing the Payment Alternatives Team. He is also serving or has served on many other professional boards and committees.
Dr. Kaufman's interests include physician advocacy, quality improvement in medical practice, provide-payer interaction, and clinical teaching.
Assistant Professor of Medicine, University of Massachusetts Medical School, Worcester, MA
Medical Director, Palliative and Hospice Medicine, Elliot Health System, Manchester, NH
Medical Director, Manchester VNA and VNA of Southern NH Hospice
Medical Director, Inspiris/Optum Care of United Health, Massachusetts
Fellow, American College of Physicians
Fellow, American Academy of Hospice and Palliative Medicine
Dr Mills is a board certified internist and palliative care specialist with over 35 years of medical experience and practice. He practiced for many years both clinically and with administrative positions at the former Fallon Clinic/Fallon Community Health System. It was here that he built a strong interest in and knowledge of the impact of health care systems and economics on the delivery of care. In these various rolls, he became a strong advocate for physician education to assist the evolution of the care models necessary for success in the developing health care market.
Dr Mills's extensive work in geriatrics in his clinical practice led to his growth in palliative and hospice medicine. Taking on a medical directorship at a local hospice, he gained practical knowledge of this field and went on to complete additional study in this area leading to his successful completion of board certification in 2008.
He is a zealous proponent of interactive learning processes and enjoys leading/mentoring invigorated medical education forums. He has lectured and taught broadly at both a community/ lay level, medical school level , residency/fellow level and at attending level of audience
Accreditation
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).
Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
Royal College of Physicians and Surgeons of Canada: Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.
Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.
Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 14 (part II) MOC points in medical knowledge in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program.
Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
This activity has been registered to offer 14 ( Part II) MOC Points in the ABA MOC program.
In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed. Pharmacology credits are identified on individual activities.
The American Board of Internal Medicine (ABIM) accepts certificates of participation for self-assessment purposes in its Maintenance of Certification (MOC) program.
Credit Designation for Nurses: Continuing Education, Inc. designates this continuing nursing education activity for 14 contact hours. Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.
ITINERARY
DATE
PORT OF CALL
ARRIVE
DEPART
Saturday, December 14
San Juan, Puerto Rico
-
8:30 pm
Sunday, December 15
St. Thomas, U.S. V.I.
8:00 am
5:00 pm
Monday, December 16
Basseterre, St. Kitts
8:00 am
5:00 pm
Tuesday, December 17
St. John's, Antigua
8:00 am
5:00 pm
Tuesday, December 17
Castries, St. Lucia
8:00 am
5:00 pm
Thursday, December 19
Bridgetown, Barbados
8:00 am
5:00 pm
Friday, December 20
At Sea - Cruising
-
-
Saturday, December 21
San Juan, Puerto Rico
7:00 am
-
PORTS OF CALL
San Juan, Puerto Rico
St. Thomas, U.S. V.I.
Basseterre, St. Kitts
St. Kitts stands out in the Caribbean for its dramatic topography and deep colonial history, offering a richer experience than the standard beach-only destination. The island is dominated by dormant volcanoes and lush rainforests, providing a backdrop that feels wilder and more rugged than many of its neighbors.
The premier attraction is undoubtedly Brimstone Hill Fortress National Park. A UNESCO World Heritage site, this massive British fortification sits high atop a volcanic hill. It requires a bit of a climb, but the panoramic views across the Caribbean Sea to Sint Eustatius and Saba are spectacular. It is a genuine highlight for history enthusiasts and photographers alike, well worth the entry fee and the drive.
For a more relaxed tour of the landscape, the St. Kitts Scenic Railway is unique in the region. Originally built to transport sugar cane, the double-decker train loops around the coast, offering a comfortable way to see the villages and countryside that are otherwise hard to access. Alternatively, a stop at Romney Manor offers a blend of nature and culture; the botanical gardens feature a magnificent 400-year-old Saman tree and house Caribelle Batik, where you can watch local artisans at work.
If a beach day is your priority, we advise skipping the Atlantic side and heading to the Southeast Peninsula. The drive itself is scenic, crossing the narrow isthmus with views of both oceans. South Friars Bay and Cockleshell Bay offer the best calm waters and soft sands, lined with casual beach bars facing the peak of Nevis.
Basseterre itself is a bustling, authentic Caribbean town rather than a sanitized tourist trap. While Port Zante is filled with standard duty-free shops, a walk into the town center reveals the Circus—modeled after Piccadilly in London—and Independence Square, a poignant reminder of the island's history as a former slave market. We recommend prioritizing the island tour or the peninsula beaches, using the town primarily for a brief historical stroll before returning to the ship.
St. John's, Antigua
Cruise line owned, licensed to agent
Walk past the standard duty-free shops at the St. John's pier and hire a taxi to head south. The island's standout is Nelson's Dockyard at English Harbour, a 30-minute ride away. As the world's only continuously working Georgian dockyard, this UNESCO site warrants an hour of walking the original cobblestones and viewing the restored 18th-century naval buildings. Have your driver continue up to Shirley Heights for the island's best vantage point over the harbor.
Antigua claims 365 beaches. If you want proximity and amenities, Dickenson Bay is a 15-minute ride from the pier, offering calm water and active beach bars. For quieter sand, head southwest to Valley Church Beach or Ffryes Beach. Negotiate a fixed rate with a taxi dispatcher at the cruise terminal to easily combine the dockyard with an afternoon beach stop.
Castries, St. Lucia
Cruise line owned, licensed to agent
St. Lucia is defined by its dramatic topography, distinguishing it from flatter Caribbean neighbors. The island’s visual signature is the Pitons, twin volcanic spires rising from the sea—a UNESCO World Heritage site that creates one of the most spectacular backdrops in the tropics. However, visitors must understand the island's geography to maximize their time ashore.
Ships dock in Castries, located on the northwest coast, while the iconic Pitons, the drive-in volcano, and the therapeutic Sulphur Springs are located south in Soufrière. This presents a logistical reality: reaching the island's premier sights requires a commitment. The road to Soufrière is incredibly scenic but notoriously winding, taking over an hour each way. For those prone to motion sickness, or simply wanting to maximize sightseeing time, a water-based transfer or catamaran excursion is the superior choice. The reward is substantial: walking through botanical gardens, soaking in mineral-rich mud baths, and viewing the peaks from the water.
If a full day of travel feels too ambitious, the north offers excellent, accessible alternatives. Marigot Bay, a stunning natural harbor, is a short drive away and ideal for a relaxed lunch. Further north, Pigeon Island National Landmark is a standout, combining 18th-century British military ruins with approachable hiking trails and quiet beaches. Nearby Rodney Bay offers the island’s most popular stretch of sand, Reduit Beach. For a quick taste of local culture near the ship, the Castries Market remains a bustling hub for spices and local crafts, though it is best visited in the morning before the midday heat.
Bridgetown, Barbados
Cruise line owned, licensed to agent
Barbados presents a polished and substantial Caribbean experience, anchored by its capital, a UNESCO World Heritage site. Historic Bridgetown and its Garrison offer a genuine sense of place, where British colonial architecture stands alongside vibrant Bajan life. The city core is compact enough to explore, with landmarks like the Parliament Buildings and the Careenage marina providing a backdrop that feels more like a historic town than a simple beach stop.
Beyond the city, the island's offerings are diverse. For a unique natural wonder, Harrison's Cave offers a stunning underground tram tour through crystallized limestone caverns. For a taste of the island's most famous export, a visit to the Mount Gay Rum Distillery provides both a history lesson and a tasting. Of course, the beaches are world-class. Just a short taxi ride from the port, Carlisle Bay is a magnificent crescent of white sand with calm, turquoise water, perfect for swimming and snorkeling over several shipwrecks teeming with marine life. For a more serene scene, the west coast, known as the "Platinum Coast," is lined with idyllic stretches like Paynes Bay and Mullins Beach.
Barbados is not a rugged, off-the-beaten-path destination; it is well-developed and organized. Taxis are plentiful and regulated (though it's always wise to confirm the fare beforehand). This makes it an excellent port for independent exploration, offering a rewarding balance of accessible history, natural beauty, and sophisticated relaxation.
At Sea - Cruising
Celebrity Summit
PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
Suite/DeluxePenthouse Suite (PS) Welcome to the epitome of luxury at sea — the Penthouse Suite. This suite is a palatial sanctuary designed for the discerning traveler. The expansive living area is adorned with sumptuous furnishings, a grand dining table, and a myriad of seating options, perfect for intimate gatherings or pure relaxation. As a Penthouse guest, you'll benefit from almost every conceivable amenity, from access to premium restaurants and a dedicated personal butler to Premium Drink and Wi-Fi packages. Naturally, you'll also enjoy all the exclusive suite benefits, including Luminae restaurant, The Retreat Sundeck, and Lounge. The magnificence of the Penthouse Suite extends outdoors with a sprawling aft veranda, offering a dining area, hot tub, and panoramic views that will etch memories for a lifetime. Your dedicated team, inclusive of attendants, concierges, and your Personal Retreat Host, will go above and beyond, making every whim a reality. 1,378 sq ft. with 197 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeRoyal Suite (RS) Step into luxury with the Royal Suite, where every detail reflects an unparalleled sense of luxury. This spacious haven boasts a lavish bedroom complemented by a generous walk-in closet. The bathroom, adorned with a rejuvenating jacuzzi jet tub and dual sinks, exudes pure elegance. As you unwind on your expansive veranda, treat yourself to a private hot-tub experience under the stars. Like all suites, you'll indulge in exclusive access to Luminae restaurant, The Retreat Sundeck, and Lounge. Your dedicated team, including attendants, concierges, and your Personal Retreat Host, ensures that every moment is tailored to your utmost comfort. 687 sq ft. with 72 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeCelebrity Suite (CS) The Celebrity Suite is a luxurious, two-room suite featuring a large living area with floor-to-ceiling panoramic windows, a private veranda, and all the usual suite benefits. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. 406 sq ft. with 51 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeAqua Sky Suite (AS) The Aqua Sky Suite combines the wellness-focused benefits of AquaClass with the luxurious benefits of suites. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. You’ll also enjoy unlimited access to the Persian Garden Thermal Suite, priority Spa reservations, in-room fitness amenities, bathrobes, slippers, included Premium drinks, Wi-Fi, Gratuities, and much more. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
Suite/DeluxeSky Suite (S1) The Sky Suite offers a blend of expansive views and intimate luxury. You’ll enjoy benefits such as exclusive access to Luminae restaurant, as well as The Retreat Sundeck and Lounge, which rival any high-end resort. Your dedicated team of attendants, concierges, and your Personal Retreat Host will do everything to ensure you never have to lift a finger on vacation. These suites have a king-sized bed that faces the floor-to-ceiling window and sliding glass door leading to your private balcony. 319 sq ft. with 79 sq ft. veranda.
We're committed to finding the best value for you.
BalconyPrime AquaClass Stateroom (A1) Prime AquaClass Staterooms are spacious, centrally-located veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
We're committed to finding the best value for you.
BalconyAquaClass Stateroom (A2) AquaClass Staterooms are more spacious veranda staterooms which include luxurious wellness-oriented services and amenities. You’ll enjoy access to an exclusive restaurant (Blu), unlimited access to the Persian Garden spa lounge, a personal spa concierge, daily delivery of flavored tea, and more! King bed that can be converted into two twin beds. 194 sq ft with 54 sq ft veranda.
We're committed to finding the best value for you.
BalconyUltra Deluxe Concierge Class Stateroom (UC) Ultra Deluxe Concierge Class Staterooms are extra spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 88 sq ft veranda.
We're committed to finding the best value for you.
BalconyPrime Concierge Class Stateroom (C1) Prime Concierge Class Staterooms are spacious, centrally located veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
We're committed to finding the best value for you.
BalconyConcierge Class Stateroom (C2) Concierge Class Staterooms are more spacious veranda staterooms which include additional services and amenities. You’ll enjoy personalized concierge service, priority check-in, priority debarkation, restaurant seating time preferences, daily delivery of afternoon savories, and more! King bed that can be converted into two twin beds. 204 sq ft with 42 sq ft veranda.
We're committed to finding the best value for you.
BalconyUltra Deluxe Veranda Stateroom (UV) Ultra Deluxe Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own extra-large private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 296 sq ft with 210 sq ft veranda.
We're committed to finding the best value for you.
BalconySunset Veranda Stateroom (SV) Sunset Veranda Staterooms are spacious staterooms located in the aft of the ship, each with its own private veranda to enjoy the beautiful sunsets. King bed that can be converted into two Twin beds. 209 sq ft with 42 sq ft veranda.
We're committed to finding the best value for you.
BalconyDeluxe Veranda Stateroom (DV) Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two twin beds. 175 sq ft with 44+ sq ft balcony.
We're committed to finding the best value for you.
BalconyPrime Veranda Stateroom (V1) Prime Veranda Staterooms are in the most desirable locations on the ship (Higher decks and more centrally located). Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
We're committed to finding the best value for you.
BalconyVeranda Stateroom (V2) Indoor and outdoor space come together to create your private sanctuary at sea. Relax in your personal seating area and enjoy amenities that contribute to your modern luxury experience. Your personal veranda lets you greet the day, enjoy fresh sea breezes, and soak in breathtaking sunsets. King bed that can be converted into two Twin beds. 175 sq ft with 38 sq ft balcony.
We're committed to finding the best value for you.
OutsideDeluxe Oceanview Stateroom (DO) Deluxe Oceanview Staterooms are more spacious staterooms located on higher decks. Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 170+ sq ft.
NOTE: Some Deluxe Oceanview Staterooms are located at the front of the ship and may not be exactly as pictured.
We're committed to finding the best value for you.
OutsidePrime Oceanview Stateroom (O1) Prime Oceanview Staterooms are located in more desirable locations on the ship.Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
We're committed to finding the best value for you.
OutsideOceanview Stateroom (O2) Experience expansive ocean views directly from your room, ensuring every journey is as pleasing inside your room as outside it. Bask in the natural light, relax in your personal seating area, and enjoy amenities tailored for your comfort and convenience. King bed that can be converted into two twin beds. 171 sq ft.
We're committed to finding the best value for you.
InsidePrime Inside Stateroom (I1) Prime Inside Staterooms are located on higher decks on the ship. Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
We're committed to finding the best value for you.
InsideInside Stateroom (I2) Discover a haven of tranquility on your cruise. This cozy retreat is designed to maximize space and comfort, offering you a serene escape to rest and recharge. Thoughtful amenities ensure your journey is as comfortable as it is memorable. Two twin beds that can be converted into a king bed. 170 sq ft.
We're committed to finding the best value for you.
Port Charges, Taxes & Fees of 255.10 are not included in the per person fares displayed above.
A deposit of 250.00 per person is due to reserve your stateroom.
3rd/4th in Stateroom - Please call to secure the best possible pricing
Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.
COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE:
Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:
Late Cancellation policies vary by cruise line, itinerary and length of cruise.
When reserving your stateroom, please confirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.
Protect Your Trip with Allianz Travel Insurance
Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.
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Simply provide a few short details about your trip
Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.
Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:
Cancelling your trip after unexpectedly becoming too sick to travel
Taking care of a sick or injured traveling companion
Having to end your trip early due to a family emergency
Dealing with a flight delay or cancellation
Needing to buy personal items if your luggage is lost or stolen
Missing your cruise departure after a covered flight delay
You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.
What Can Travel Insurance Help Protect?
Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.
TRIP CANCELLATION
Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:
A doctor says you or a traveling companion is too sick to fly
Your parent or child requires hospitalization
You need to attend the birth of a family member’s child
You have a traffic accident (not breakdown) on the way to the airport
A storm shuts down your airport for 24 hours or more
TRIP INTERRUPTION
Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:
You have a covered illness or injury and a doctor says you must return home
A family member has a qualifying injury and needs your care
A covered emergency, like a fire or flood, makes your home uninhabitable
TRAVEL DELAY
If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.
EMERGENCY MEDICAL AND DENTAL CARE
Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:
You slip and break your ankle while sightseeing
You get food poisoning while sampling the local cuisine
You lose a filling and need immediate dental treatment*
*A sublimit and maximum apply for this benefit. Check your plan documents for details.
EMERGENCY MEDICAL TRANSPORTATION
Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.
BAGGAGE LOSS, DAMAGE, or THEFT
Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.
BAGGAGE DELAY
Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).
CHANGE FEE
Reimburses fees if you need to change your flight itinerary due to a covered reason.
24-HOUR ASSISTANCE
Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:
Medical triage with referrals to local prescreened medical providers
Ongoing medical monitoring
Payment guarantee
Emergency medical transportation
Additional services for travel-related emergencies can help with:
When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.
Need Help Along the Way?
Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.
Contact Allianz Global Assistance
Phone (24/7): 1-800-284-8300(within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands) 1-804-281-5700(outside of the U.S., call collect)
File or Track a Claim
It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.
If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.
Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.
Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
Nestled in Ocean Park’s charming beach neighborhood, DREAMCATCHER is a multi-award winning full-service boutique hotel just a block from the beach and ten minutes by car to historic Old San Juan. Each of the hotel’s 19 suites are unique and thoughtfully designed to be both relaxed and reenergizing. Guests also have the opportunity to delight in the dappled light of a plant-strewn private courtyard, go snorkeling off Escambron beach, unwind with an in-room massage, chase hidden waterfalls with a local guide, and end the day with yoga under the stars.
https://www.dreamerswelcome.com/dreamcatcher
Hotel Rumbao, a Tribute Portfolio Hotel
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
The Newly Upgraded Historic Heart of Old San Juan
Previously known as the Sheraton Old San Juan Hotel, the Hotel Rumbao San Juan is situated in the heart of historic and romantic old San Juan. The property is ideally located on the waterfront, just a few moments from the docking point of grand cruise ships and just steps away from world-class shopping, dining and entertainment. A myriad of restaurants, art galleries, museums and upscale stores will suit any taste. Plus, the Hotel Rumbao is only six miles from the International Airport; so you can spend your time relaxing, not traveling. Guests here will enjoy a unique combination of modern comforts and old-world charms.
A monument to classic Spanish Revival architecture, this historic landmark is widely regarded as one of the Caribbean's finest resorts. Since opening its doors in 1919, Condado Vanderbilt has been the destination of choice for generations of heads of state, captains of industry and Hollywood royalty – creating a rarefied atmosphere of sophistication, elegance and grace.
https://www.condadovanderbilt.com/
Bookable Tours & Activities
Browse and book tours, excursions, and activities through our partner Viator.
San Juan Tours & Activities
Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
