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Pulmonary Medicine, Occupational Medicine, and Adult & Pediatric Emergency Medicine

7-Night Eastern Caribbean Cruise Conference
Round-trip Miami, Florida
January 11 - 18, 2020

This conference has already sailed, but that doesn't mean you have to miss the boat! Click here to see our complete schedule of upcoming programs.

Royal Caribbean's <em>Symphony of the Seas</em>
Royal Caribbean's Symphony of the Seas

COURSE CREDITS & HOURS

14 AMA PRA Category 1 Credits™
14 ACPE Credits
14.0 Contact Hours
4 Hours of Pharmacology for NPs

COURSE FEES

TARGET AUDIENCE

Physicians, Physician Assistants, Nurses, Nurse Practitioners, Pharmacists

PROGRAM PURPOSE

Acutely ill pediatric patients can be challenging and anxiety provoking at times to emergency medicine phyisicans and general pediatricians. This lecture series will address common illness complaints with up to date evidence based practices on a variety of topics including asthma, bronchiolitis, DKA, non-accidental trauma, novel ingestions, and seizure.

Additionally, one lecture will focus on helping physicians and their teams deal with difficult outcomes which can be stressful particularly when involving pediatric patients.

The Pulmonary content will provide updates on commonly encountered clinical problems and syndromes for primary and consulting providers who are not pulmonary specialists. After attending the program, the audience will have the latest recommendations and tools to evaluate, treat and partner with pulmonary specialist in the care of patients.

Topics:
  1. Bronchiolitis and Pediatric Asthma: When is the right time to get aggressive?
    • Cite current literature for management of bronchiolitis
    • Apply aggressive asthma management to appropriate patient populations
  2. Ins and Outs: What's new in pediatric ingestions
    • Employ evidence based guidelines for emergent, urgent and outpatient management of several common pediatric ingestions
  3. Second Victim Syndrome: Helping you and your staff recover from adverse events
    • Describe effective team strategies for dealing with the emotional aftermath of a bad outcome
  4. The Pain Free Pediatric ED
    • Determine medication administration strategies to minimize pain in the pediatric emergency department
  5. Victims of Violence: Interpartner violence and child abuse
    • Synthesize concerning complaints, injuries, or social risk factors which can help identify children who have been injured by a caregiver
  6. Pediatric Hyperglycemic Emergencies
    • Cite current literature on fluid resuscitation in DKA
  7. Nuts and Bolts of Neurologic Emergencies
    • Describe which patients and on what timeline patients should be evaluated by a neurologist following a seizure
  8. COPD Update
    • Apply updated guidelines for patient diagnosis and management
  9. Lung Cancer Highlights
    • Describe the newest approaches to lung cancer treatment
  10. Diffuse Parenchymal Lung Disease (interstitial lung disease)
    • Diagnose various DPLD and categorize approaches to work up
  11. Work related illnesses
    • Outline etiologies and exposures implicated in work related lung disease
  12. Solitary Lung Nodule work-up and Screening
    • List criteria and methods for screening for lung cancer
  13. Asthma
    • Appraise treatment strategies and alignment with recommended guidelines
  14. Respiratory Failure
    • Diagnose and triage respiratory failure in a timely manner

IMPORTANT INFORMATION

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment to take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!
BIAS FREE CME - No Commercial Support was provided for this CME activity.

Faculty

Jennifer Mitzman, MD, FACEP

Jennifer Mitzman, MD, FACEP

Professor of Emergency Medicine and Pediatrics
The Ohio State University College of Medicine
Columbus, OH

Dr. Mitzman is a Professor of Emergency Medicine at The Ohio State University Wexner Medical Center in Columbus, Ohio. She is also involved in resident and student education serving as a core faculty member and the director of the 3rd year medical student selective. She has an interest in simulation and has developed a Pediatric Emergency Medicine resident simulation curriculum.

In addition, she has a faculty appointment in the Department of Pediatrics, Division of Emergency Medicine at Nationwide Children's Hospital in Columbus, Ohio. There she has an opportunity to work with residents from a variety of disciplines including Emergency Medicine, Pediatrics and Family Medicine as well as fellows in Pediatric Emergency Medicine.

Dr. Mitzman completed her medical education at Wright State University in Dayton, Ohio. She went on to complete residency in Emergency Medicine at Case Western University Hospitals in Cleveland. There she discovered passions for pediatric patients and education. After residency, she elected to complete a fellowship in Pediatric Emergency Medicine at Wake Forest University Baptist Medical Center - Brenner Children's Hospital. Following her training she returned to Ohio and joined The Ohio State University faculty.

She enjoys free time with her husband and young children.
What Participants Are Saying:
Well done. Lectures were concise and relevant.

Feroza Daroowalla, MD, MPH

Feroza Daroowalla, MD, MPH

Associate Professor, Pulmonary/ Critical Care Medicine
Department of Medical Education
University of Central Florida COM
 

Dr. Feroza Daroowalla received her M.D. degree from SUNY Upstate Health Sciences University and completed her Internal Medicine residency at the University of Connecticut. She continued on to complete fellowship training in Pulmonary Disease, Critical Care Medicine. Dr. Daroowalla has been in academic clinical practice in pulmonary and critical care for most of her career. Her current position is as an Associate Professor in the Department of Medical Education at the University of Central Florida College of Medicine and in Pulmonary and Critical Care Medicine at the Orlando VA. 

Accreditation

Joint Accreditation

In support of improving patient care, Continuing Education, Inc./University at Sea® is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

 

Accreditation Council for Continuing Medical Education

Credit Designation for Physicians: Continuing Education, Inc. designates this live activity for 14 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA).

 

ANCC

Credit Designation for Nurses: Continuiung Education, Inc. designates this continuing nursing education activity for 14 contact hours.
Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea® or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners: Can claim either ANCC Contact Hours or AMA PRA Category 1 CreditsTM as needed.  Pharmacology credits are identified on individual activities.

 

ROYAL COLLEGE MOC

Royal College of Physicians and Surgeons of Canada:
Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

 

Accreditation Council for Pharmacy Education

Credit Designation for Pharmacists: This knowledge-based activity is approved for 14 hours of pharmacy continuing education credit.

ITINERARY

DATE PORT OF CALL ARRIVE DEPART
Sat Jan 11 Miami, Florida - 4:30 pm
Sun Jan 12 At Sea - Cruising - -
Mon Jan 13 At Sea - Cruising - -
Tue Jan 14 Basseterre, St. Kitts 8:00 am 5:00 pm
Wed Jan 15 Charlotte Amalie, St. Thomas, U.S.V.I. 7:00 am 4:00 pm
Thu Jan 16 At Sea - Cruising - -
Fri Jan 17 Coco Cay, Bahamas 10:00 am 7:00 pm
Sat Jan 18 Miami, Florida 6:00 am -
Royal Caribbean Symphony of the Seas Map

PORTS OF CALL

Miami, Florida

Miami is far more than the world’s busiest cruise port; it’s a destination that deserves its own chapter in your vacation story. We strongly encourage our clients to view Miami not as a logistical hurdle before their cruise, but as the vibrant, culturally rich opening act. Arriving a day or two early does more than just eliminate the stress of same-day travel—it allows you to immerse yourself in the energy of one of America's most dynamic cities, ensuring you step onto your ship already relaxed and in a vacation state of mind.

**Your Pre-Cruise Miami Itinerary**

Upon arriving at Miami International Airport (MIA) or Fort Lauderdale-Hollywood International Airport (FLL), a rideshare or taxi can have you settled into your hotel in South Beach, Brickell, or Downtown in under 30 minutes. We recommend choosing your neighborhood based on your preferred style: South Beach for the iconic Art Deco glamour and beach access, or Brickell for a sleek, modern urban experience with a fantastic dining scene.

**Day 1: Arrival, Architecture, and Atmosphere**

After checking in, spend your first afternoon acquainting yourself with the iconic scenery of South Beach. This isn't just a party destination; it's a protected architectural district. Take a leisurely stroll along Ocean Drive to admire the pastel-hued Art Deco masterpieces. For a more tranquil experience, head to South Pointe Park at the southern tip of the island. Here, you can watch ships glide through Government Cut against the backdrop of the downtown skyline—a perfect, low-key introduction to the city's maritime soul.

For dinner, bypass the tourist-heavy spots on Ocean Drive and explore the sophisticated restaurants in the South of Fifth (SoFi) neighborhood or the diverse, international options in Brickell. This is your chance to enjoy a world-class meal without a schedule, from fresh, locally-sourced seafood to innovative Latin American cuisine.

**Day 2: A Tale of Two Cultures**

Start your day the way Miamians do: with a shot of authentic Cuban culture. Head to Little Havana and walk the famous Calle Ocho. Find a *ventanita* (a small walk-up coffee window) and order a potent, sweet *cafecito* and a flaky *pastelito* (guava pastry is the classic). The experience is about more than just the coffee; it's about the sounds of Spanish, the rhythm of salsa music, and the sight of locals debating over a game of dominoes at Máximo Gómez Park. It’s an accessible, genuine cultural immersion.

In the afternoon, witness the city’s stunning contrasts. First, visit the Wynwood Walls, an extraordinary outdoor museum of large-scale murals by some of the world's best street artists. The surrounding neighborhood is a canvas in itself, with vibrant art on nearly every building. It’s a visual feast that’s both contemporary and completely approachable.

From there, travel back in time at the Vizcaya Museum & Gardens. This Gilded Age estate, with its Italian Renaissance-inspired villa and sprawling formal gardens on the edge of Biscayne Bay, offers a glimpse into Miami's opulent past. The juxtaposition of Wynwood's modern grit and Vizcaya's timeless elegance perfectly encapsulates the city's multifaceted character.

**Embarkation Day**

Wake up refreshed and without pressure. Enjoy a final Miami breakfast before taking a short 15-20 minute ride to the Port of Miami. You’ll arrive calm and collected, having already banked two days of enriching travel experiences. By treating the start of your journey with this much intention, you don't just see a port city—you connect with it, making your entire vacation more memorable from the very first moment.

At Sea - Cruising

Basseterre, St. Kitts

St. Kitts offers a compelling look into the Caribbean's colonial past, anchored by one of the most impressive historical sites in the region. The main event here is the Brimstone Hill Fortress, a massive, astonishingly well-preserved British fortification and UNESCO World Heritage site. Known as the "Gibraltar of the West Indies," its cannons and stone walls command breathtaking panoramic views of the sea and neighboring islands. It’s a must-see for anyone interested in history or simply a spectacular viewpoint.

For a more relaxed perspective, the St. Kitts Scenic Railway offers a unique journey along old sugarcane lines, providing a leisurely tour of the island's coastline and villages. If a classic beach day is your goal, head to the southern peninsula. Here, beaches like Cockleshell Bay and South Friars Bay offer calm waters, soft sand, and a string of lively beach bars with excellent views of the neighboring island of Nevis.

Back in Basseterre, the town itself is a compact grid of colonial architecture, centered around the small but photogenic Circus. While the town is pleasant for a short stroll, the island's true treasures lie just beyond. St. Kitts delivers a rewarding day for those who prioritize history and natural scenery over extensive shopping.

Charlotte Amalie, St. Thomas, U.S.V.I.

Charlotte Amalie is one of the Caribbean’s most dynamic and bustling ports, a place where vibrant commerce and stunning natural beauty exist side-by-side. While its reputation as a duty-free shopping mecca is well-earned, the true charm lies in knowing how to navigate its offerings.

The historic downtown is a compact grid of Danish colonial architecture, where 18th-century stone warehouses now house an extensive array of jewelry, liquor, and electronic stores. For a genuine sense of the old city, step away from the main thoroughfares and explore the quiet stone-paved alleys. A worthwhile challenge is the climb up the historic “99 Steps” (actually 103) for rewarding views over the harbor.

For many, the highlight of St. Thomas is escaping the city bustle. The Skyride to Paradise Point offers the definitive panoramic photograph of your ship in the turquoise harbor—it’s a tourist staple for good reason. Of course, the beaches are a primary draw. Magens Bay is the island’s most famous stretch of sand; it’s undeniably beautiful, but expect crowds and an entrance fee. For a different experience, consider Sapphire Beach for its excellent snorkeling right offshore or the more tranquil Lindquist Beach, a protected part of a nature park.

Practical Tip: Getting around is typically done via open-air “safari” taxis. These are multi-passenger trucks that operate on set routes with fixed, per-person fares. Confirm the price to your destination with the driver before you depart to ensure a smooth and enjoyable day exploring the island.

Coco Cay, Bahamas

Let's be clear: Coco Cay is not a port for cultural immersion; it's a private island meticulously engineered for a perfect day of sun and fun. Think of it as a high-end water park and beach club rolled into one, accessible right off the ship. The island is divided into distinct zones, from the high-energy Thrill Waterpark with its impressive slides to the sprawling Oasis Lagoon, one of the largest freshwater pools in the Caribbean.

For those seeking relaxation, several white-sand beaches offer a classic tropical escape. If you're looking for a more exclusive, serene experience, the Coco Beach Club provides a quieter atmosphere with an infinity pool and overwater cabanas, available for an additional fee. While you won't find local markets or historical sites here, Coco Cay delivers exactly what it promises: a seamless, high-quality day of resort-style leisure and aquatic adventure.

Royal Caribbean's Symphony of the Seas

PLEASE NOTE: To attend the conference, participants must book their cruise accommodations through Continuing Education, Inc. This ensures we can provide full conference services and complimentary social amenities to meeting participants and guests. Participants' family and friends are welcome to book within our group allotment and take advantage of our typically excellent rates. Thanks for your cooperation. We look forward to welcoming you aboard!

Request a Quote online or by voice at 800-422-0711 (US/Can) or direct/int'l tel: +1-727-526-1571.
COMPETITIVE PRICING PROMISE: We Will Match or Beat the Cruise Line’s Fares and Promotional Offers. * Prices displayed below cover the entire cruise and include meals,
nightly entertainment, resort features and all taxes.
STATEROOM DETAILS
PRICING PER PERSON

Outside

Oceanview Stateroom, 6N Oceanview Stateroom (6N)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 179 sq. ft. Please note that some staterooms in this class have obstructed views. Note: This stateroom category when located on the bow, has an obstructed view. 

614.00
per person



Call: 800-422-0711
and we'll find the best value for you.
Ultra Spacious Oceanview, 1K Outside Ultra Spacious Oceanview (1K)
Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 271 sq. ft. Note: This stateroom category when located on the bow, has an obstructed view.
Call
800-422-0711
for Pricing
Oceanview Stateroom, 1N Outside Oceanview Stateroom (1N)
Two twin beds that convert to Royal King, private bathroom and sitting area. Sofa bed. Stateroom: 179 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Stateroom, 2N Outside Oceanview Stateroom (2N)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 179 sq. ft.
Call
800-422-0711
for Pricing
Oceanview Stateroom , 4N Outside Oceanview Stateroom (4N)
Two twin beds that convert to Royal King, private bathroom and sitting area. Most 4N Staterooms face the front of the ship and have the angled window (pictured), but some have the traditional porthole window. Stateroom: 179 sq. ft.
Call
800-422-0711
for Pricing

Inside

Interior Stateroom, 6V Interior Stateroom (6V)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft. 

554.00
per person



Call: 800-422-0711
and we'll find the best value for you.
Spacious Interior, 1R Inside Spacious Interior (1R)
Two twin beds that convert to Royal King. Sofa converts to double, two Pullman beds, private bathroom and sitting area. Stateroom: 260 sq. ft.
Call
800-422-0711
for Pricing
Central Park View Interior, 1S Inside Central Park View Interior (1S)
Two twin beds that convert to Royal King, boardwalk view, sitting area, and a private bathroom. Stateroom: 191 sq. ft.
Call
800-422-0711
for Pricing
Promenade View Interior, 1T Inside Promenade View Interior (1T)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 194 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 1V Inside Interior Stateroom (1V)
Two twin beds that convert to Royal King, private bathroom and sitting area with sofa bed. Stateroom: 149 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 2V Inside Interior Stateroom (2V)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft.
Call
800-422-0711
for Pricing
Interior Stateroom, 3V Inside Interior Stateroom (3V)
Two twin beds that convert to Royal King, private bathroom and sitting area with sofa bed. Stateroom: 149 sq. ft.
Call
800-422-0711
for Pricing
Interior with Virtual Balcony, 4U Inside Interior with Virtual Balcony (4U)
A high-definition screen that spans nearly floor to ceiling, providing real-time views of the ocean and destinations. Two twin beds that convert to Royal King, private bathroom and sitting area with sofa.
Call
800-422-0711
for Pricing
Interior Stateroom, 4V Inside Interior Stateroom (4V)
Two twin beds that convert to Royal King, private bathroom and sitting area. Stateroom: 149 sq. ft.
Call
800-422-0711
for Pricing

Port Charges, Taxes & Fees of 347.39 are not included in the per person fares displayed above.

A deposit of 250.00 per person is due to reserve your stateroom.

3rd/4th in Stateroom - Please call to secure the best possible pricing

Cruise pricing is presented per person, based double occupancy of the stateroom, following industry practice. Pricing presented above is listed accordingly to allow easy comparison for the stateroom categories displayed. Our agents always provide 'total cost' pricing disclosing all particulars before you make any commitment.

COMPETITIVE PRICING PROMISE: We will match any price currently offered by the cruise line; this promise includes their short-term, promotional rates. As a value-added organizer of meetings at sea, however, we do not seek to compete with 'cruise discounters,' 'travel clubs,' or 'distressed inventory' sales operations.
PRICING SUBJECT TO CHANGE: Because this sailing is departing soon, no fares are displayed above; Call us to request a quote of current, market-rate fares. Those fares, the same as offered directly by the cruise line, are subject to change at any time until held with a deposit or full payment of the fare. Market rates are capacity and revenue controlled, do fluctuate, and can be withdrawn without notice.
CANCELLATION PENALTY POLICY WILL APPLY: We recommend Travel Insurance to protect your investment from unexpected, late cancellations.
Cruise Cancellation Policy:Late Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please congirm the policy applicable to this cruise with one of our agents.
Course Fee Cancellation Policy: 30+ days before sailing date - 75% Refund ; 7-29 days before sailing date - 50% Refund; Less than 7 days before sailing date - No Refund
FUEL SUPPLEMENT: During periods of unusual oil price volatility, cruiselines may implement a fuel surcharge at any time prior to sailing.

Protect Your Trip with Allianz Travel Insurance

Allianz Travel Insurance plans can give you flexibility and support when your trip doesn’t go quite as planned. From unexpected flight issues to covered trip cancellations, travel emergencies, and more, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your trip through your return home.

For an instant quote:

  1. Simply provide a few short details about your trip
  2. Review the available protection plans
  3. Enjoy the peace of mind you deserve
Get your free quote now>>

Why Protect your Trip?

Whether you’re planning your next trip or you recently booked one, travel insurance can help smooth over many unexpected travel glitches—while putting your mind at ease, knowing you’re off the hook for covered expenses that could arise from them.

Allianz Travel Insurance plans can provide you benefits and professional support when a covered situation comes up before or during your trip. The following examples may qualify for benefits:

  • Cancelling your trip after unexpectedly becoming too sick to travel
  • Taking care of a sick or injured traveling companion
  • Having to end your trip early due to a family emergency
  • Dealing with a flight delay or cancellation
  • Needing to buy personal items if your luggage is lost or stolen
  • Missing your cruise departure after a covered flight delay

You also can contact our travel protection partner Allianz Global Assistance’s 24/7, award-winning customer service for on-the-go assistance with issues like a medical emergency, replacing your lost passport, or making reservations around the world. To be eligible for a time-sensitive waiver of pre-existing medical condition exclusions, purchase your travel insurance plan within 14 days of initial trip deposit (other purchase requirements and conditions apply). Specific plan benefits may vary. Please review your plan details for more information.

What Can Travel Insurance Help Protect?

Allianz Travel Insurance plans can protect you before and during your trip—keeping you, your loved ones, and your travel budget safer. Benefits vary by plan, and these are brief descriptions. Please read your plan documents for details.

TRIP CANCELLATION

Reimburses your prepaid, non-refundable travel expenses if you need to cancel your trip due to a covered reason, such as you, a family member, or traveling companion experiencing a covered illness or injury. Examples include:

  • A doctor says you or a traveling companion is too sick to fly
  • Your parent or child requires hospitalization
  • You need to attend the birth of a family member’s child
  • You have a traffic accident (not breakdown) on the way to the airport
  • A storm shuts down your airport for 24 hours or more

TRIP INTERRUPTION

Reimburses your unused, non-refundable travel expenses and increased transportation costs during your trip if you have to return home early due to a covered reason, for instance when a family member has a qualifying medical emergency and needs your care. Examples include:

  • You have a covered illness or injury and a doctor says you must return home
  • A family member has a qualifying injury and needs your care
  • A covered emergency, like a fire or flood, makes your home uninhabitable

TRAVEL DELAY

If you have a covered delay while traveling, travel insurance can reimburse you for meals, accommodations, and transportation expenses when your trip is delayed for a minimum number of consecutive hours for a covered reason. Minimum number of hours varies by plan.

EMERGENCY MEDICAL AND DENTAL CARE

Reimburses your expenses related to covered medical and dental emergencies* that might occur on your trip. This benefit can be especially helpful if you have a covered emergency outside the United States, as most health insurance policies won’t cover you outside the country. Examples include:

  • You slip and break your ankle while sightseeing
  • You get food poisoning while sampling the local cuisine
  • You lose a filling and need immediate dental treatment*

*A sublimit and maximum apply for this benefit. Check your plan documents for details.

EMERGENCY MEDICAL TRANSPORTATION

Arranges and pays for medically necessary transportation following a covered injury or illness to the nearest appropriate medical facility to receive care and get you home after treatment.

BAGGAGE LOSS, DAMAGE, or THEFT

Reimburses the replacement of your lost, damaged, or stolen luggage and personal items while traveling.

BAGGAGE DELAY

Reimburses essential items purchased during your trip if your baggage is delayed for a minimum number of hours (varies by plan).

CHANGE FEE

Reimburses fees if you need to change your flight itinerary due to a covered reason.

24-HOUR ASSISTANCE

Provides around-the-clock support during your trip. Allianz Global Assistance’s staff of multilingual problem solvers can help you with medical, legal, and travel-related emergencies whenever they happen. Medical assistance may include, but is not limited to:

  • Medical triage with referrals to local prescreened medical providers
  • Ongoing medical monitoring
  • Payment guarantee
  • Emergency medical transportation

Additional services for travel-related emergencies can help with:

  • Missed connecting flights
  • Lost/stolen travel documents
  • Pre-trip information
  • Prescription replacements
I want to protect my trip>>

Our Promise to You

When you purchase any Allianz Travel Insurance plan, you automatically get 15 days (or more, depending on your state of residence) to review your policy documents. Within that period, you can cancel your plan for a full refund if you’re not satisfied, as long as you haven’t filed a claim or departed on your trip.

Need Help Along the Way?

Contact Allianz Global Assistance’s award-winning team of travel experts. Call anytime for assistance navigating travel mishaps overseas or in the U.S.—or help with everything from reporting lost baggage to locating emergency medical treatment. They can also help you replace passports, refer you to legal assistance, secure cash from home in case of emergency, and guarantee payment when you need to be admitted to a hospital, in some instances.

Contact Allianz Global Assistance

Phone (24/7):
1-800-284-8300 (within the U.S., Canada, Puerto Rico, and the U.S. Virgin Islands)
1-804-281-5700 (outside of the U.S., call collect)

File or Track a Claim

It’s easy and convenient to file and track a claim, upload documents, and more online. Start your claim using your email address or policy number.

File a Claim

If you need help filing a claim or understanding the claims process, visit the Allianz Global Assistance Claims Center.

Update Your Plan

If you need to update your travel insurance plan, such as adjusting the dates of your plan to reflect itinerary changes, please contact us or manage your plan online so your plan reflects your entire itinerary and provides the right amount of protection for your travels.

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About Allianz Global Assistance

Allianz Global Assistance is a world leader in travel insurance and assistance, helping millions of travelers across the globe every year. Allianz Global Assistance is owned by Allianz SE, the world’s largest diversified insurance company. For over 100 years, Allianz SE has helped protect important milestones in American history, insuring the Wright Brothers’ first flight and Golden Gate Bridge construction.

Terms, conditions, and exclusions apply including for pre-existing medical conditions. Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

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Before and After your cruise

Miami Marriott Biscayne Bay

1633 North Bayshore Drive Miami, Florida 33132

Lounge in the Miami sun at our waterfront downtown hotel.


A staple of the Miami waterfront, Miami Marriott Biscayne Bay Hotel offers stylish comfort in a scenic downtown location. Unpack your bags in well-appointed hotel accommodations, featuring spacious floor plans, modern amenities, work desks, high-speed wireless internet and beautiful views of the city or Port of Miami.

Discover an incredible collection of attractions near our hotel, including American Airlines Arena, Bayside Marketplace, Adrienne Arsht Center for the Performing Arts and legendary South Beach.

Questions?
Call us at 800.422.0711 (US & Canada)
Or +1-727-526-1571
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Contact Our Travel Agents to Book Now.

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Program last modified: November 4, 2025