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2018 Update Topics in Clinical Nursing: Healthcare Communication

Event Photo
Jul
06
Jul 06 - Jul 13 - Seattle
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Topics in Clinical Nursing: 2018 Update, including Healthcare Communications and The Team Approach to Patient Care

7-Night Alaska Cruise Conference
Round-trip Seattle, Washington
July 6 - 13, 2018

Royal Caribbean's Marvelous Explorer of the Seas
Royal Caribbean's Explorer of the Seas

14 Contact Hours

Course Fees:
$695 for Physician Assistants, Nurse Practitioners
$495 for Nurses & Others

BIAS FREE CME - No Commercial Support was provided for this CME activity.
Course Fee Cancellation Policy:
30 days from sailing-None; 7-29 days-50%; Less than 7 days-100%

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Target Audience
Primary Care Physicians, Nurses, Nurse Practitioners, Nurses, Physician Assistants
Program Purpose / Objectives
Topics:
  1. Resolving an Unexpected Medical Outcome using a team approach
    • Apply two models for disclosing an unexpected medical outcome: when care is reasonable or when care is unreasonable.
  2. Diabetes self-management‐ the key to a successful outcome
    • Define the key skills needed to support a clinician as a change agent in coaching patients to self-manage their condition.
  3. Transitioning from Cure to Care in chronic disease management
    • Identify and use a model for documenting the continuum of care for patients being following by a retired nurse volunteer.
  4. The Electronic Health Record ‐ a challenge and an opportunity
    • Define the challenges that occur when using an electronic health record and 3 skills to overcome these challenges.
  5. Patient Safety: Strategies and tools to promote patient safety and improve clinical performance
    • Reasons to improve safety in the medical practice, including the role of leadership.
  6. Motivational Interviewing
    • Demonstrate communication techniques used in motivational interviewing
  7. Working in Highly Functioning Teams
  8. Diabetes 2018 Update
  9. Update on Communication Skills
    • Describe new communication tools used when interviewing patients
  10. Burnout
    • Define Burnout
    • Relate techniques to manage burnout in oneself and others
  11. The Neuroscience of Anger and the Angry Encounter
    • Describe new concepts in the neuroscience of anger
    • Demonstrate use of a communication tool to mitigate anger in oneself and others
  12. Navigating Difficult Conversations
    • Manage conversations when they become difficult
  13. Advanced Care Planning & End of Life
    • Describe the differences in ACP & EOL
    • Explain ACP & EOL to patients and families
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.
Facebook

2018 Update Topics in Clinical Nursing: Healthcare Communication

Event Photo
Jul
06
Jul 06 - Jul 13 - Seattle
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Faculty
Monica Broome, MD, FACP, FAACH

Dr. Monica Broome is an international speaker for medicine, law, and business. Her interest is the neuroscience of communication. She is the CEO of Arete Medical Enterprise and the Director of the Communication Skills Program for University of Miami Miller School of Medicine. The scope of this program includes the undergraduate, graduate, and faculty development levels.

Dr. Broome, formerly Dr. Harris, is an alumnus of the University Of Miami School Of Medicine. Her specialty is Internal Medicine for which she has received recognition and accolades from colleagues and patients, including a service award from the State of Virginia Department of Disabled American Veterans. She was the Founder and former Medical Director of the Women's Veterans Comprehensive Health Program, in Hampton Virginia.

Dr. Broome was selected as one of the representatives from the state of Florida to participate in a National Summit on Women's Veterans Health Issues at the White House which resulted in a position paper for Congress. To continue her interest in promoting women's health, Dr. Broome currently serves on the Institute for Women's Health Education/Academic Training Subcommittee at the University Of Miami Miller School Of Medicine. In 2016 she was elected to serve on the Board of Directors for the American Medical Women's Association. She is a Diplomat of the American Board of Internal Medicine, a Fellow of the American College of Physicians, a Fellow of the American Academy of Communication in Healthcare.

Dr. Broome completed a three-year fellowship in Medical Education at the University of Miami Miller School of Medicine. During her fellowship, she participated in programs in healthcare communication at the Macy Institute. She is an educational director and master trainer for the Institute for Healthcare Communication. Her scholarly work includes presentations and workshops nationally for the Association of American Medical Colleges, Society of General Internal Medicine, Southern Group on Educational Affairs, and MGMA Medical Group Management Association.

Her international presentations include the International Conference on Communication in Health Care and the International Academy of Law and Mental Health. She serves on the American College of Physicians Legislative Action Program for Health Care Reform, the Editorial Board of Medical Encounter, the Advisory Board for Florida International University Graduate School of Business Healthcare MBA program, and the test writing committee of the National Board of Medical Examiners for the United States Medical Licensing Examination.

Dr. Broome chaired the Committee on Communication and technology for the 2006 American Academy on Communication in Healthcare Annual Research and Teaching Forum and co-chaired the International Conference on Communication in Healthcare held in the USA in Miami, October 2009.

In 2014, the European Association on Communication in Healthcare elected her to be Deputy National Representative for the United States. She was reelected in 2016.

Shakaib (Shak) Rehman, MD, SCH, FACP, FAACH

Dr. Rehman is the Associate Chief of Staff for Education at the Phoenix VA Healthcare Systems and Professor of Internal Medicine and Professor of Informatics at the University of Arizona College of Medicine-Phoenix. He was formerly the Chief of primary Care at the Ralph H. Johnson VA medical Center. He received his MD from University of Punjab, Pakistan with Gold Medals in Physiology, Forensic Medicine and Pathology.

He did his Internal Medicine Residency at Nassau University Medical Center/SUNY @Stony Brook, New York and General Internal Medicine/Medical Education Fellowship at the Medical University of South Carolina. He then graduated from Harvard University's Executive Fellowship Program. He is board certified in Internal Medicine, Hypertension and Clinical Informatics. He is also a Fellow of American College of Physicians (ACP) and American Academy on Communication in Healthcare.

The American Society of Hypertension designated him a Clinical Specialist in Hypertension. He is a certified Mentor for the Department of Veterans Affairs. Dr. Rehman is a well-recognized expert in "Healthcare Communication", "Balancing Work and Life" and "Hypertension".

He has taught courses/workshops around the country as well as in many countries outside the USA. He was invited to give the Commencement Address on the graduation ceremony of Medical University of South Carolina class of 2013. He have received numerous awards including Best Doctors in America ® award, David E. Rogers Teaching Award from Society of General Internal Medicine twice, Department of Veterans Affair Excellence in Medical Education Award, Medical University of South Carolina Best Teacher Award, American College of Physicians (ACP) Young Physician Award, ACP James A. McFarland Award in Excellence in Teaching and Humanism, ACP Laureate Award, ACP Arizona Chapter Leader of the Year Award and Outstanding IMG award. He has been inducted in the Alpha Omega Alpha (AOA) Medical Honor Society.

He has been inducted into the Gold Humanism Honor Society. He has received the Department of Veterans Affairs Gerald Schmitz Award and Certificate in Recognition for important contributions to VA's education mission. He has been elected the President of the Society of General Internal Medicine, Mountain West Region and Vice-President of the American Academy on Communications in Healthcare. He was also the Conference Chair for the International Conference on Communication in Healthcare. He is the Chair of ACP Public Policy committee.

He was the member of ACP Council of Young Physicians (CYP) and was also the Chair of ACP-SC Chapter CYP, Chair of ACP-SC Chapter Health and Public Policy Committee (HPPC). He is currently the Chair of ACP-Arizona chapter HPPC and member of ACP national HPPC. He has been a member of the scientific committees for annual sessions of SGIM, AACH, SMA, ACP (South Carolina and Arizona chapters) for the last many years. He has participated in numerous research projects.

He has published hundreds of articles and book chapters. Dr. Rehman is reviewer for many scientific journals such as Annals of Internal Medicine, Journal of General Internal Medicine, and American Journal of Hypertension etc. He is the associate editor of Medical Encounter and was the editor of Journal Scan (online journal).

Sandra W. Reifsteck, RN, MS, FACMPE

Sandra Reifsteck spent over 25 years as an administrator and Vice President of Nursing and Professional Services with Carle Clinic, a 350 physician medical group practice with over 100 mid-level providers located in Urbana, Illinois.

During her career she served as Past Chairman of the Board of the Medical Group Management Association (MGMA) and is a Fellow in the American College of Medical Practice (ACMPE). Sandy was a founding member of the Board, and President of the 40 year old American Academy of Ambulatory Care Nursing (AAACN).

She has received numerous honors including the national Harry A. Hartwick Outstanding Administrator award and the University of Illinois College of Nursing Sage award. She continues as a master trainer and faculty emeritus for the Institute for Healthcare Communication (IHC) and has published in several healthcare journals. Ms. Reifsteck speaks at professional organizations, hospitals and medical groups across the country.

Her experience in working with healthcare teams and the importance of patient collaboration are assets she brings to the healthcare field.
Accreditation

ANCC Accredited Continuing Nursing Education Continuing Education, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Accredited status does not imply endorsement by Continuing Education, Inc./University at Sea or ANCC of any commercial products displayed or used with an activity.

Nurse Practitioners can claim either ANCC Contact Hours or AMA PRA Category 1 Credits™ as needed aanpcert.org/ptistore/control/recert/ce_opps.
Pharmacology credits are identified on individual activities.

Physician Assistants: AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME.

Canadian Physicians: This activity is eligible for Section 1 credits in the Royal College’s Maintenance of Certification (MOC) Program . Participants must log into MAINPORT to claim this activity.

Osteopathic Physicians: This program is eligible for Category 2 credit with the American Osteopathic Association (AOA) .

US or Canadian Family Physicians: Please let us know if you require AAFP Prescribed Credits.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.
Cruise Itinerary
DATE PORT OF CALL ARRIVE DEPART
Fri Jul 06 Seattle, Washington
- 4:00 pm
Sat Jul 07 Cruising
- -
Sun Jul 08 Alaska Inside Passage
Scenic cruising
- -
Sun Jul 08 Juneau, Alaska
12:00 pm 9:00 pm
Mon Jul 09 Skagway, Alaska
7:00 am 8:30 pm
Tue Jul 10 Tracy Arm Fjord, Alaska
Scenic cruising
7:00 am 12:00 pm
Wed Jul 11 Cruising
- -
Thu Jul 12 Victoria, British Columbia
9:00 am 6:00 pm
Fri Jul 13 Seattle, Washington
6:00 am -
*Tentative course schedule, actual class times may differ.
Ports of Call
Inside Passage - This is one of the most famously beautiful passages in all the world. It features virtually everything you came to Alaska hoping to see, including rain forests, glaciers, fjords and white-capped peaks. All of which create a setting that's perfect for viewing whales and sea lions.
Juneau, Alaska - In Alaska's capital, taste salmon baked over an alderwood fire, pan for gold, flightsee the Juneau Ice Field, and walk right up to the Mendenhall Glacier.
Seattle, Washington - The Emerald City of the Pacific Northwest. In Seattle, stroll the bustling waterfront, visit the Space Needle, sample a local microbrew, a glass of Washington wine and world-famous coffee.
Skagway, Alaska - A frontier town perfectly preserved as the Klondike Gold Rush National Historic Park. Gateway to the Trail of '98, which you may explore by helicopter or vintage railcar. Port tips from our blog
Tracy Arm Fjord, Alaska - Amidst the pure silence, you'll sail past translucent blue icebergs silhouetted against a most dramatic backdrop of waterfall-laced rock walls ascending thousands of feet into the sky. This classic fjord, Tracy Arm extends over 30 miles and once seen, it is never to be forgotten.
Victoria, British Columbia - Stroll through the charming downtown of this very British city, with its double-decker buses, turreted castles, fine British woolens, tea and china. Or, just outside the city, visit the lush flora and fauna of Butchart Gardens.

Our staff can assist you with all your travel arrangements.

Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

Explorer of the Seas

IMPORTANT NOTE: All conferees, their families, and guests must book their cruise within the CEI meeting group through Continuing Education, Inc./University at Sea® at 800-422-0711 or by registering online. This ensures our company can provide conference services and complimentary social amenities to all meeting participants and their guests. Thank you for your cooperation.
Cruise Pricing

Prices below are for the full cruise including meals and evening entertainment

STATEROOM DETAILS
PRICING
PER PERSON
Junior Suite with Balcony (J4) - Two twin beds (can convert to Queen). Private bathroom with tub, sitting area with table and sofa. Each stateroom also has its own flat-screen television, thermostat controlled air-conditioning, internet access, direct-dial telephone, radio, mini bar, individual safe, and 24 hour room service.
264 Sq. Ft., balcony 75 Sq. Ft.
$2,364
OceanView Stateroom with Balcony (6D) - Two twin beds (can convert into queen-size), private balcony, sitting area, and a private bathroom. 164 Sq. Ft., balcony 51 Sq. Ft.
$1,664
OceanView Stateroom (8N) -Two twin beds (can convert Queen), private bathroom and sitting area. 160 Sq. Ft.
$964
Large Interior Stateroom (6V) - Two twin beds (can convert Queen), private bathroom and sitting area. 150 Sq. Ft.
$714
Prices are Per Person based on Double Occupancy . Prices are subject to change.
Port charges and taxes $425.85
Deposit: $250 per person
Cancellation Policies vary by cruise line, destination and sailing date.
Please check with one of our cruise consultant for policies applicable to this cruise.
Important Note: Not all staterooms within each category have the same furniture configuration and/or facilities. Appropriate symbols within the rooms on the deck plans describe differences from the stateroom descriptions . All information is subject to change.
* COMPETITIVE PRICING PROMISE: While we are not a 'cruise discounter,' we will match any price offered by the cruise line, directly to the general public, at the time of booking. This offers includes many short-term, promotional rates. All cruise line rates can be withdrawn by the cruise line at any time and are capacity controlled.
PRICING SUBJECT TO CHANGE: Although subject to change at any time, the listed prices are generally available up to about 90 days before sailing; at that time they convert to typically higher, market rates. Rates offered directly by the cruise line and quoted by our agents are also subject to change at any time, can be withdrawn at any time and are capacity controlled.
CANCELLATION PENALTY POLICY WILL APPLY: Cancellation policies vary by cruise line, itinerary and length of cruise. When reserving your stateroom, please review the policy applicable to this cruise with our staff. We strongly recommend Travel Insurance to cover the unexpected.
FUEL SUPPLEMENT: Cruiselines may implement a fuel surcharge depending on the price of crude oil.
Questions? Call us at 800-422-0711.
We can assist you with all your travel arrangements. We'd be happy to help you plan your flights, hotels or tours before and/or after your cruise conference.

TravelSafe.comPlease visit TravelSafe.com for travel insurance information.

Cruise Line cancellation policies are strictly enforced. For that reason, we urge all of our travelers to carefully consider whether travel insurance is a good value for them.

Certainly, if you have reason to think that "something might come up" that might force you to cancel, travel insurance is worth the cost of the premium. Examples we've seen in the past include ill or frail family members and changes in employment causing relocation.

If travel insurance is the right choice for you, we recommend TravelSafe. To visit their site and explore your options click here or on the link above; this link allows you to price out the insurance plan you prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer. The cruise lines also offer travel insurance and we'd be happy to help you go that route if you'd prefer.

What Our Travel Insurance Can Cover:

  • Trip Cancellation & Interruption
  • Baggage/Personal Effects Loss & Dealy
  • Missed Connection
  • Medical Expense/Emergency Evacuation
  • Non-Medical Emergency Evacuation
  • Accidental Death
  • On-Call 24 Hour Assistance Services
  • Some plans even include cancel for any reason

before you cruise

The Paramount Hotel



724 Pine Street
Seattle, WA 98101 US

If you're looking to enhance your cruise vacation from Seattle, Washington, come in a day early and stay at The Paramount Hotel .
Not sure what to see in Seattle? Top Activities:
  • Morning Tour of Boeing Factory, the world's number one aerospace company
  • Seattle in one day: Sightseeing Tour including Space Needle and Pike Place Market
  • Mt Rainier Day Tour from Seattle
  • Snoqualmie Falls and Seattle Winery Tour


Low preferred rates available through Continuing Education Inc./University at Sea ®

Ask your CEI agent for details and availability.