
COURSE CREDITS & HOURS
14 Contact HoursCOURSE FEES
TARGET AUDIENCE
PROGRAM PURPOSE
The purpose of this course for nurses,physicians and other professionals, is to fill a gap between known concepts and the interest in updating and sharing with colleagues using both audience participation and expertise of the leader/facilitator. Outcomes expected are to be able to understand the relationship between the medical/nursing side of care and the interface with communication skills needed to work with patients/family/staff in delivering effective clinical care Today we have patients with multiple chronic disease, complex systems of care, desire for patient convenience, advancing technology. Doing it in a way that is efficient with lower costs. completes the equation. An exciting time and leading some of these concerns is the political environment we are experiencing. The challenge of healthcare is here to stay for all.
Topics:
- Resolving an Unexpected Medical Outcome using a team approach
- Apply two models for disclosing an unexpected medical outcome: when care is reasonable or when care is unreasonable.
- Diabetes self-management - the key to a successful outcome
- Define the key skills needed to support a clinician as a change agent in coaching patients to self-manage their condition.
- Transitioning from Cure to Care in chronic disease management
- Identify and use a model for documenting the continuum of care for patients being following by a retired nurse volunteer.
- The Electronic Health Record - a challenge and an opportunity
- Define the challenges that occur when using an electronic health record and 3 skills to overcome these challenges.
- Patient Safety: Strategies and tools to promote patient safety and improve clinical performance
- Identify 5 reasons to improve safety in the medical practice, including the role of leadership.
- Motivational Interviewing
- Define the key skills needed to support a clinician as a change agent in coaching patients to self-manage their condition.
- Working in Highly Functioning Teams
- Diabetes 2019 Update
- Update on Communication Skills
- Describe new communication tools used when interviewing patients
- Burnout
- Define Burnout
- Relate techniques to manage burnout in oneself and others
- The Neuroscience of Anger and the Angry Encounter
- Describe new concepts in the neuroscience of anger
- Demonstrate use of a communication tool to mitigate anger in oneself and others
- Navigating Difficult Conversations
- Manage conversations when they become difficult
- Advanced Care Planning & End of Life
- Describe the differences in ACP & EOL
- Explain ACP & EOL to patients and families
IMPORTANT INFORMATION
Conference Sessions generally take place on days at sea (as itinerary allows), giving you plenty of time to enjoy your meals, evenings and ports of call with your companion, family and friends.